Welcome to Nordstrom, where fashion, customer service, and innovation come together to create a unique shopping experience. We are currently seeking an enthusiastic and driven individual to join our team as an Assistant Manager. As an Assistant Manager, you will have the opportunity to lead and inspire a team while providing exceptional service to our customers. If you have a passion for fashion and a strong commitment to delivering the best possible service, we want to hear from you. Join us in our mission to provide our customers with unparalleled shopping experiences and grow your career with us.
- Lead and motivate a team of sales associates to deliver exceptional customer service and achieve sales goals.
- Develop and implement strategies to drive sales and improve overall store performance.
- Train and coach team members on product knowledge, sales techniques, and customer service standards.
- Create a welcoming and inviting atmosphere for customers by maintaining visual merchandising standards and store presentation.
- Handle customer inquiries, complaints, and escalations in a timely and professional manner.
- Collaborate with other members of management to implement company initiatives and ensure consistent brand messaging.
- Monitor and analyze sales data to identify trends and make recommendations for improvement.
- Assist in scheduling and managing staff to ensure adequate coverage and efficient store operations.
- Maintain inventory levels and communicate with buying team to ensure product availability.
- Uphold company policies and procedures and ensure compliance with all regulations and laws.
- Continuously seek ways to improve the customer experience and drive sales through innovation and creativity.
- Take on additional responsibilities and projects as assigned by upper management.
Minimum Of 2 Years Of Retail Management Experience, Preferably In A Luxury Or High-End Fashion Environment.
Strong Leadership Skills And Ability To Effectively Manage And Motivate A Team.
Excellent Communication And Interpersonal Skills, With The Ability To Build Relationships With Customers And Colleagues.
Proven Track Record Of Driving Sales And Meeting Performance Goals.
Knowledge And Understanding Of Nordstrom's Brand And Customer Service Standards.
Communication Skills
Time Management
Product knowledge
Problem Solving
Organizational Skills
Inventory Control
customer service
Visual merchandising
Team Leadership
Sales management
staff training
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Assistant Manager in Santa Rosa, CA, USA is $39,000-$54,000 per year. This can vary depending on the specific industry and company, as well as the experience and qualifications of the individual. Factors such as bonuses, commission, and benefits may also affect the overall salary range.
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Nordstrom, Inc. is a U.S. luxury department store chain founded in 1901 by John W. Nordstrom and Carl F. Wallin. It originated as a shoe store, and evolved into a full-line retailer with departments for clothing, footwear, handbags, jewelry, accessories, cosmetics, and fragrances.

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