At Nordstrom, we believe in providing our customers with not only the best shopping experience, but also a safe and secure one. As an Asset Protection Agent, you will play a critical role in ensuring the protection of our company's assets and the safety of our customers and employees. We are looking for a highly motivated and detail-oriented individual who is passionate about maintaining a secure environment. If you have a strong sense of responsibility and are eager to make a positive impact, we would love for you to join our team.
- Monitor and patrol the store premises to detect and prevent any potential security risks or thefts.
- Implement and maintain security protocols and procedures to ensure the safety of customers, employees, and company assets.
- Conduct thorough investigations of any suspicious or criminal activities within the store.
- Collaborate with store management and other departments to identify and address any security concerns or vulnerabilities.
- Utilize surveillance equipment and other security tools to monitor and document any security incidents.
- Train and educate store employees on security procedures and awareness to prevent theft and fraud.
- Assist with the apprehension and detention of suspected shoplifters or individuals involved in criminal activities.
- Maintain accurate records and documentation of security incidents and investigations.
- Communicate effectively with law enforcement and other external partners in the event of a security incident.
- Continuously stay updated on industry best practices and new security technologies to improve the overall security of the store.
- Proactively identify potential security risks and provide recommendations for improvement.
- Act as a visible and approachable presence in the store to provide a sense of security for customers and employees.
- Uphold the company's values and standards of customer service while also enforcing security policies and procedures.
- Adhere to all legal and ethical guidelines and regulations related to asset protection and security.
Knowledge Of Loss Prevention Techniques: A Successful Asset Protection Agent At Nordstrom Must Have A Strong Understanding Of Loss Prevention Techniques, Including Cctv Surveillance, Alarm Systems, And Physical Security Measures. They Should Also Have The Ability To Identify Potential Security Risks And Take Appropriate Action To Prevent Loss.
Excellent Communication Skills: An Asset Protection Agent Must Have Excellent Communication Skills In Order To Effectively Interact With Customers, Store Employees, And Law Enforcement Officials. This Includes The Ability To De-Escalate Potentially Volatile Situations And Clearly Communicate Policies And Procedures To All Parties Involved.
Attention To Detail: In Order To Spot Potential Security Risks And Prevent Losses, An Asset Protection Agent Must Have A Keen Eye For Detail. They Should Be Able To Identify Suspicious Behavior, Monitor Inventory Levels, And Review Security Footage To Identify Any Unusual Activity.
Physical Fitness: Working As An Asset Protection Agent At Nordstrom Requires Physical Fitness, As The Job May Involve Standing For Long Periods Of Time, Patrolling The Store, And Apprehending Suspects If Necessary. Agents Should Also Be Able To Lift And Carry Heavy Items, Such As Boxes Of Merchandise Or Equipment.
Background In Law Enforcement Or Security: While Not Always Required, A Background In Law Enforcement Or Security Can Be Beneficial For An Asset Protection Agent At Nordstrom. This Experience Provides A Strong Foundation In Security Procedures, Tactics, And Crime Prevention Techniques That Can Be Applied To The Job.
Attention to detail
Crisis Management
Conflict Resolution
customer service
Report Writing
Risk assessment
Teamwork
Loss prevention
Surveillance
Emergency Response
Investigation
Security Procedures
Communication
Conflict Resolution
Leadership
Time management
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving
Empathy
According to JobzMall, the average salary range for a Asset Protection - Agent in Portland, OR, USA is $29,000 - $44,000 per year. However, this can vary depending on the specific company, location, and experience. Some companies may offer higher salaries for this position, while others may offer lower salaries. It is always best to research the specific company and their salary range for this position.
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Nordstrom, Inc. is a U.S. luxury department store chain founded in 1901 by John W. Nordstrom and Carl F. Wallin. It originated as a shoe store, and evolved into a full-line retailer with departments for clothing, footwear, handbags, jewelry, accessories, cosmetics, and fragrances.
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