Nordstrom

Asset Protection - Agent

Nordstrom

King of Prussia, PA, USA
Full-TimeDepends on ExperienceMid-LevelHigh school or equivalent
Job Description

Welcome to Nordstrom, where we pride ourselves on providing exceptional customer service and a luxurious shopping experience. We are currently seeking a highly motivated and dedicated individual to join our team as an Asset Protection Agent. In this role, you will play a crucial role in protecting our company's assets and ensuring the safety and security of our employees and customers. We are looking for a candidate with a strong attention to detail, excellent communication skills, and a proactive approach to problem-solving. If you are passionate about protecting and serving others while working in a fast-paced, dynamic environment, we encourage you to apply for this exciting opportunity at Nordstrom.

  1. Monitor and protect company assets, including merchandise, cash, and physical property.
  2. Conduct regular patrols of the store to identify and prevent potential security threats.
  3. Respond to any security incidents or breaches in a timely and professional manner.
  4. Utilize surveillance and security equipment to monitor and track suspicious activity.
  5. Collaborate with store management and other team members to establish and implement security protocols and procedures.
  6. Train and educate store staff on security best practices and procedures.
  7. Perform thorough investigations of security incidents and provide detailed reports.
  8. Identify and address any potential safety hazards within the store.
  9. Monitor and control access to restricted areas and ensure only authorized personnel enter.
  10. Maintain a visible presence on the sales floor to deter theft and provide a sense of security for customers and employees.
  11. Communicate effectively with customers and employees to de-escalate any potential conflicts.
  12. Stay up-to-date on industry trends and advancements in security technology.
  13. Act as a liaison with local law enforcement and assist with any necessary investigations.
  14. Maintain confidentiality and integrity when handling sensitive information.
  15. Collaborate with other departments, such as Loss Prevention and Human Resources, to ensure compliance with company policies and procedures.
Where is this job?
This job is located at King of Prussia, PA, USA
Job Qualifications
  • Knowledge Of Store Policies And Procedures: As An Asset Protection Agent At Nordstrom, It Is Essential To Have A Thorough Understanding Of The Company's Policies And Procedures Related To Theft Prevention, Inventory Control, And Emergency Response.

  • Strong Observation And Communication Skills: This Role Requires Keen Observation Skills To Identify Potential Security Threats And Communicate Them Effectively To Store Management. Being Able To Communicate Clearly And Confidently With Customers, Colleagues, And Law Enforcement Is Also Crucial.

  • Experience In Security Or Law Enforcement: Previous Experience In Security Or Law Enforcement Is Highly Preferred For This Role. This Includes Knowledge Of Security Systems, Cctv Monitoring, And Crime Prevention Techniques.

  • Ability To Work In A Fast-Paced Environment: Nordstrom Is A Busy Retail Environment, And The Asset Protection Agent Must Be Able To Handle Multiple Tasks, Such As Monitoring Security Cameras, Patrolling The Store, And Responding To Emergency Situations, All While Maintaining A High Level Of Alertness.

  • Strong Ethical Standards: Working As An Asset Protection Agent Requires A High Level Of Integrity And Ethical Standards. This Includes Maintaining Confidentiality, Following Legal And Ethical Guidelines, And Handling Sensitive Situations With Professionalism And Discretion.

Required Skills
  • Communication

  • Time Management

  • Attention to detail

  • Conflict Resolution

  • customer service

  • Risk assessment

  • Teamwork

  • Loss prevention

  • Problem-Solving

  • Surveillance

  • Security protocols

  • Investigation

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Active Listening

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Asset Protection - Agent in King of Prussia, PA, USA is $32,000 - $50,000 per year. However, this can vary depending on factors such as experience, education, and specific job duties.

Additional Information
Nordstrom is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 22nd, 2024
Apply BeforeSeptember 18th, 2025
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About Nordstrom

Nordstrom, Inc. is a U.S. luxury department store chain founded in 1901 by John W. Nordstrom and Carl F. Wallin. It originated as a shoe store, and evolved into a full-line retailer with departments for clothing, footwear, handbags, jewelry, accessories, cosmetics, and fragrances.

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