Nordstrom

Asset Protection - Agent

Nordstrom

Cincinnati, OH, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Nordstrom, where fashion and customer service go hand in hand. We are currently seeking a dedicated and highly motivated individual to join our team as an Asset Protection Agent. As an Agent, you will play a crucial role in protecting our company's assets and ensuring the safety of our customers and employees. We are looking for someone with a keen eye for detail, excellent communication skills, and a strong sense of integrity. If you are passionate about providing a safe and secure environment, we would love to have you on our team.

  1. Ensure the safety and security of Nordstrom's assets, including merchandise, cash, and property.
  2. Monitor and patrol the store premises to identify and prevent potential security threats.
  3. Greet and assist customers with a friendly and professional demeanor, while also maintaining a vigilant presence.
  4. Conduct thorough investigations and gather evidence in the event of theft, fraud, or other security incidents.
  5. Communicate effectively with store management and law enforcement agencies, providing detailed reports and updates as needed.
  6. Enforce company policies and procedures related to asset protection, including but not limited to bag checks, employee bag checks, and monitoring of the store's security cameras.
  7. Collaborate with other team members to develop and implement effective security strategies and protocols.
  8. Train and educate store employees on asset protection procedures and best practices.
  9. Maintain accurate records and documentation of security incidents, as well as any preventative measures taken.
  10. Stay up-to-date on industry trends and advancements in asset protection technology to continuously improve security measures at Nordstrom.
  11. Conduct regular audits and inspections to identify and address potential security vulnerabilities.
  12. Demonstrate a strong sense of integrity and ethical behavior in all aspects of the job.
  13. Adhere to all company policies and procedures, as well as local, state, and federal laws and regulations related to asset protection.
  14. Handle any emergency situations or crisis events in a calm and professional manner, following established protocols.
  15. Continuously strive to provide exceptional customer service while also maintaining a safe and secure environment for all customers and employees at Nordstrom.
Where is this job?
This job is located at Cincinnati, OH, USA
Job Qualifications
  • Knowledge Of Asset Protection Techniques And Procedures: A Successful Asset Protection Agent At Nordstrom Should Have A Thorough Understanding Of Loss Prevention Techniques, Such As Cctv Monitoring, Merchandise Audits, And Employee Training On Theft Prevention.

  • Experience In Retail Security: Candidates For This Role Should Have Previous Experience In Retail Security, Ideally In A High-End Retail Environment. This Experience Will Demonstrate An Understanding Of The Unique Security Challenges Faced By Luxury Retailers Like Nordstrom.

  • Strong Communication Skills: Excellent Communication Skills Are Essential For An Asset Protection Agent At Nordstrom. This Role Involves Working Closely With Store Management And Other Team Members To Identify And Address Potential Security Risks.

  • Attention To Detail: The Ability To Spot Suspicious Behavior And Identify Potential Theft Is Crucial For An Asset Protection Agent. Attention To Detail And A Keen Eye For Potential Security Risks Are Essential Qualifications For This Role.

  • Ability To Work Flexibly: Asset Protection Agents At Nordstrom May Be Required To Work Evenings, Weekends, And Holidays, As These Are Peak Times For Retail Theft. Candidates Should Be Able To Work A Flexible Schedule To Ensure Adequate Coverage During These High-Risk Periods.

Required Skills
  • Communication Skills

  • Attention to detail

  • Crisis Management

  • Conflict Resolution

  • customer service

  • Risk assessment

  • Teamwork

  • Loss prevention

  • Investigative skills

  • Security Measures

  • Surveillance Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Asset Protection - Agent in Cincinnati, OH, USA is between $33,000 and $50,000 per year. This range can vary depending on factors such as experience, education, and specific job responsibilities. Some companies may offer additional benefits, such as bonuses or commission, which can also impact the overall salary range.

Additional Information
Nordstrom is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 27th, 2024
Apply BeforeJune 9th, 2026
This job posting is from a verified source. 
Reposted

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

About Nordstrom

Nordstrom, Inc. is a U.S. luxury department store chain founded in 1901 by John W. Nordstrom and Carl F. Wallin. It originated as a shoe store, and evolved into a full-line retailer with departments for clothing, footwear, handbags, jewelry, accessories, cosmetics, and fragrances.

Frequently asked questions

Get interviewed today!

JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.

Get Started