Nordstrom

Asset Protection - Agent

Nordstrom

Miami, FL, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you a highly motivated individual with a passion for customer service and the drive to protect valuable assets? Nordstrom is looking for an Asset Protection Agent to join our team and help ensure the safety and security of our stores and merchandise. As an Agent, you will play a critical role in maintaining a safe and welcoming environment for our customers and employees. We are seeking candidates who are proactive, detail-oriented, and have the ability to think quickly and make sound decisions. If you are ready to use your skills and expertise to make a positive impact, we encourage you to apply for this exciting opportunity.

  1. Monitor and protect store assets, including merchandise, equipment, and cash, to prevent theft and loss.
  2. Conduct thorough investigations of any suspicious activity or incidents, and report findings to management.
  3. Utilize surveillance systems and other security equipment to monitor store activity and identify potential security risks.
  4. Collaborate with store management and fellow team members to develop and implement effective loss prevention strategies.
  5. Provide exceptional customer service by assisting customers with any security-related concerns or incidents.
  6. Maintain a professional and welcoming demeanor while interacting with customers, employees, and outside agencies.
  7. Stay up-to-date on company policies and procedures, as well as local, state, and federal laws related to asset protection.
  8. Identify and report any safety hazards or security vulnerabilities within the store.
  9. Act as a liaison between store management and law enforcement agencies when necessary.
  10. Train and educate store employees on theft prevention techniques and best practices for maintaining a safe and secure environment.
  11. Work collaboratively with other Asset Protection Agents to ensure consistent and effective practices across all stores.
  12. Respond quickly and appropriately to emergency situations, such as medical emergencies or security breaches.
  13. Maintain accurate and detailed records of all incidents, investigations, and security measures.
  14. Proactively identify and address potential security risks and make recommendations for improvement.
  15. Continuously evaluate and improve asset protection procedures and protocols to ensure the safety and security of the store.
Where is this job?
This job is located at Miami, FL, USA
Job Qualifications
  • Knowledge Of Loss Prevention Techniques: A Successful Asset Protection Agent At Nordstrom Should Have A Strong Understanding Of Loss Prevention Techniques, Such As Cctv Monitoring, Inventory Management, And Incident Investigation.

  • Excellent Communication Skills: Effective Communication Skills Are Crucial For An Asset Protection Agent To Effectively Interact With Both Customers And Colleagues. This Includes The Ability To De-Escalate Potentially Volatile Situations And Provide Clear And Concise Reports.

  • Attention To Detail: The Ability To Pay Close Attention To Detail Is Essential For An Asset Protection Agent, As They Are Responsible For Identifying And Preventing Potential Security Threats And Fraudulent Activities.

  • Physical Fitness And Stamina: Working As An Asset Protection Agent At Nordstrom Requires Individuals To Be Physically Fit And Have The Stamina To Stand For Long Periods, As Well As The Ability To Chase And Apprehend Suspects If Necessary.

  • Customer Service Oriented: Nordstrom Prides Itself On Providing Exceptional Customer Service, And This Should Also Be Reflected In The Approach Of Their Asset Protection Agents. Candidates For This Role Should Possess A Customer Service Mindset And Be Able To Handle Difficult Situations With Tact And Professionalism.

Required Skills
  • Inventory Management

  • Communication

  • Attention to detail

  • Conflict Resolution

  • customer service

  • Risk assessment

  • Loss prevention

  • Surveillance

  • Emergency Response

  • Fraud detection

  • Security Measures

  • Physical Fitness

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Asset Protection - Agent in Miami, FL, USA is $31,000 - $55,000 per year. This may vary depending on the specific company, location, and experience level of the individual.

Additional Information
Nordstrom is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 27th, 2024
Apply BeforeJuly 20th, 2025
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About Nordstrom

Nordstrom, Inc. is a U.S. luxury department store chain founded in 1901 by John W. Nordstrom and Carl F. Wallin. It originated as a shoe store, and evolved into a full-line retailer with departments for clothing, footwear, handbags, jewelry, accessories, cosmetics, and fragrances.

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