Nordstrom

Asset Protection Agent

Nordstrom

Naperville, IL, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you passionate about protecting people, property, and merchandise? Nordstrom is looking for an experienced Asset Protection Agent to join our team. In this role, you will have the opportunity to prevent, investigate, and mitigate losses from our stores and other locations. The ideal candidate must be able to think quickly on their feet and be an effective communicator, both internally and externally.You must be a highly organized and detail-oriented individual with excellent problem-solving skills. You should be comfortable working in a fast-paced environment and have a strong understanding of security and asset protection procedures and policies. Excellent customer service and interpersonal skills are also necessary.If you are looking for an opportunity to join a highly motivated and successful team, we want to hear from you!

Responsibilities:

  1. Monitor store activity and identify potential security issues or areas of loss prevention.
  2. Investigate and document any incidents of theft or suspicious activity.
  3. Utilize surveillance equipment to monitor customers and employees.
  4. Respond to alarms and investigate any incidents of theft or suspicious activity.
  5. Develop and implement asset protection and security plans.
  6. Maintain and update security and asset protection procedures and policies.
  7. Provide excellent customer service and establish positive relationships with customers.
  8. Ensure compliance with all local and federal laws and regulations.
  9. Train and supervise staff on asset protection and security procedures.
  10. Remain current on industry trends and best practices.
Where is this job?
This job is located at Naperville, IL, USA
Job Qualifications
  • Excellent Communication Skills

  • Ability To Work Independently

  • Strong Problem-Solving Skills

  • Knowledge Of Loss Prevention Techniques

  • Working Knowledge Of Surveillance Equipment

  • Ability To Handle Difficult Customer Situations

  • Ability To Follow Safety Protocols

  • Ability To Handle Multiple Tasks Simultaneously

Required Skills
  • Documentation

  • Conflict Resolution

  • Auditing

  • customer service

  • Report Writing

  • Risk assessment

  • Loss prevention

  • Surveillance

  • Interviewing

  • Investigation

  • Patrol

  • Merchandise Protection

  • De-Escalation

  • Security Procedures

  • Detain Shoplifters

Soft Skills
  • Communication

  • Interpersonal

  • Leadership

  • creativity

  • Organization

  • Critical thinking

  • collaboration

  • Adaptability

  • Problem-Solving

  • Time-Management

Compensation

According to JobzMall, the average salary range for a Asset Protection Agent in Naperville, IL, USA is $38,000 - $50,000 per year. This is based on salaries reported by Indeed.com.

Additional Information
Nordstrom is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedOctober 12th, 2023
Apply BeforeJuly 20th, 2025
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About Nordstrom

Nordstrom, Inc. is a U.S. luxury department store chain founded in 1901 by John W. Nordstrom and Carl F. Wallin. It originated as a shoe store, and evolved into a full-line retailer with departments for clothing, footwear, handbags, jewelry, accessories, cosmetics, and fragrances.

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