Are you passionate about protecting people, property, and merchandise? Nordstrom is looking for an experienced Asset Protection Agent to join our team. In this role, you will have the opportunity to prevent, investigate, and mitigate losses from our stores and other locations. The ideal candidate must be able to think quickly on their feet and be an effective communicator, both internally and externally.You must be a highly organized and detail-oriented individual with excellent problem-solving skills. You should be comfortable working in a fast-paced environment and have a strong understanding of security and asset protection procedures and policies. Excellent customer service and interpersonal skills are also necessary.If you are looking for an opportunity to join a highly motivated and successful team, we want to hear from you!
Responsibilities:
- Monitor store activity and identify potential security issues or areas of loss prevention.
- Investigate and document any incidents of theft or suspicious activity.
- Utilize surveillance equipment to monitor customers and employees.
- Respond to alarms and investigate any incidents of theft or suspicious activity.
- Develop and implement asset protection and security plans.
- Maintain and update security and asset protection procedures and policies.
- Provide excellent customer service and establish positive relationships with customers.
- Ensure compliance with all local and federal laws and regulations.
- Train and supervise staff on asset protection and security procedures.
- Remain current on industry trends and best practices.
Excellent Communication Skills
Ability To Work Independently
Strong Problem-Solving Skills
Knowledge Of Loss Prevention Techniques
Working Knowledge Of Surveillance Equipment
Ability To Handle Difficult Customer Situations
Ability To Follow Safety Protocols
Ability To Handle Multiple Tasks Simultaneously
Documentation
Conflict Resolution
Auditing
customer service
Report Writing
Risk assessment
Loss prevention
Surveillance
Interviewing
Investigation
Patrol
Merchandise Protection
De-Escalation
Security Procedures
Detain Shoplifters
Communication
Interpersonal
Leadership
creativity
Organization
Critical thinking
collaboration
Adaptability
Problem-Solving
Time-Management
According to JobzMall, the average salary range for a Asset Protection Agent in Naperville, IL, USA is $38,000 - $50,000 per year. This is based on salaries reported by Indeed.com.
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Nordstrom, Inc. is a U.S. luxury department store chain founded in 1901 by John W. Nordstrom and Carl F. Wallin. It originated as a shoe store, and evolved into a full-line retailer with departments for clothing, footwear, handbags, jewelry, accessories, cosmetics, and fragrances.

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