Nordstrom

Asset Protection - Agent

Nordstrom

Nashville, TN, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to Nordstrom, where we pride ourselves on providing exceptional customer service and creating a safe and secure shopping environment. We are currently seeking a dedicated and experienced Asset Protection Agent to join our team. As an Asset Protection Agent, you will play a crucial role in safeguarding our merchandise, employees, and customers. We are looking for individuals who are highly observant, detail-oriented, and possess excellent communication skills. If you are passionate about protecting assets and providing a sense of security to those around you, we would love to have you on our team.

  1. Monitor and patrol assigned areas of the store to identify and deter potential theft and fraudulent activity.
  2. Conduct thorough and discreet investigations of any suspicious behavior or incidents within the store.
  3. Work closely with store management and fellow team members to ensure a safe and secure shopping environment at all times.
  4. Utilize company resources, such as CCTV and alarm systems, to identify and respond to potential security threats.
  5. Maintain accurate and detailed records of all security-related incidents and report them to the appropriate parties.
  6. Communicate effectively with customers and employees to de-escalate any potentially volatile situations.
  7. Conduct regular audits and inspections to ensure compliance with company policies and procedures.
  8. Collaborate with external law enforcement agencies as needed.
  9. Stay up-to-date on current industry trends and best practices in asset protection and security.
  10. Provide excellent customer service by assisting customers with any security-related concerns or questions.
  11. Participate in training sessions and meetings to continuously improve knowledge and skills in asset protection.
  12. Assist in the development and implementation of new security protocols and procedures.
  13. Remain vigilant and proactive in identifying potential security risks and taking necessary actions to prevent them.
  14. Maintain a professional and approachable demeanor at all times while representing the company.
  15. Adhere to all company policies and procedures, including those related to safety and security.
Where is this job?
This job is located at Nashville, TN, USA
Job Qualifications
  • Excellent Communication And Customer Service Skills.

  • Strong Understanding Of Retail Loss Prevention Techniques And Strategies.

  • Knowledge Of Local And Federal Laws Related To Theft And Fraud.

  • Ability To Work Well Independently And In A Team Setting.

  • Prior Experience In Asset Protection Or Security, Preferably In A Retail Environment.

Required Skills
  • Communication

  • Attention to detail

  • Crisis Management

  • Conflict Resolution

  • customer service

  • Risk assessment

  • Teamwork

  • Loss prevention

  • Investigative skills

  • Surveillance

  • Fraud detection

  • Security Procedures

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • flexibility

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Asset Protection - Agent in Nashville, TN, USA is $35,000 - $50,000 per year. However, this can vary depending on the specific company, level of experience, and other factors.

Additional Information
Nordstrom is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 27th, 2024
Apply BeforeMay 10th, 2026
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About Nordstrom

Nordstrom, Inc. is a U.S. luxury department store chain founded in 1901 by John W. Nordstrom and Carl F. Wallin. It originated as a shoe store, and evolved into a full-line retailer with departments for clothing, footwear, handbags, jewelry, accessories, cosmetics, and fragrances.

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