Nordstrom

Asset Protection - Agent

Nordstrom

Baltimore, MD, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Nordstrom, a leading fashion retailer known for our exceptional customer service and high-quality merchandise. We are currently seeking an experienced and dedicated individual to join our team as an Asset Protection Agent. In this role, you will play a vital role in protecting our company's assets and ensuring the safety of our customers and employees. We are looking for someone who is detail-oriented, proactive, and able to think quickly in high-pressure situations. If you have a strong background in security and a passion for providing a safe and secure environment, we want to hear from you!

  1. Conduct regular security patrols of the store premises to deter and detect any potential theft or security risks.
  2. Monitor surveillance footage and identify any suspicious or criminal activities.
  3. Collaborate with store management to develop and implement effective security procedures and protocols.
  4. Respond to any security incidents or emergencies in a timely and professional manner.
  5. Perform thorough investigations of any reported incidents or losses.
  6. Maintain accurate records of all security-related incidents and provide detailed reports as needed.
  7. Work closely with law enforcement agencies and provide assistance in investigations and prosecution of criminal activities.
  8. Conduct employee training on security awareness and best practices for preventing theft and minimizing risks.
  9. Monitor and enforce company policies and procedures related to security and loss prevention.
  10. Conduct regular audits to ensure compliance with company security standards.
  11. Maintain a visible and approachable presence in the store to promote a sense of safety and security for customers and employees.
  12. Keep up-to-date with the latest security trends and technologies, and make recommendations for improvement as needed.
  13. Collaborate with other departments, such as HR and Operations, to ensure a safe and secure work environment for all employees.
  14. Handle any escalated customer service issues related to security in a professional and courteous manner.
  15. Adhere to all company policies and procedures, including safety and security guidelines, at all times.
Where is this job?
This job is located at Baltimore, MD, USA
Job Qualifications
  • Experience In Loss Prevention: Candidates For An Asset Protection - Agent Job At Nordstrom Should Have Prior Experience In Loss Prevention, Preferably In A Retail Setting. This Includes Knowledge Of Security Protocols, Investigative Techniques, And Risk Assessment.

  • Strong Communication Skills: Excellent Communication Skills, Both Written And Verbal, Are Essential For An Asset Protection - Agent At Nordstrom. This Includes The Ability To Effectively Communicate With Store Employees, Customers, And Law Enforcement.

  • Attention To Detail: Asset Protection - Agents Must Possess Strong Attention To Detail In Order To Identify Potential Security Risks And To Accurately Document Incidents. This Includes The Ability To Review Surveillance Footage, Analyze Data, And Identify Patterns.

  • Ability To Work In A Fast-Paced Environment: Nordstrom Is A Fast-Paced Retail Environment, And The Role Of An Asset Protection - Agent Is No Exception. Candidates Should Be Able To Work Efficiently Under Pressure, Multitask, And Adapt To Changing Situations.

  • Knowledge Of Legal And Ethical Standards: Asset Protection - Agents Must Have A Strong Understanding Of Legal And Ethical Standards Related To Loss Prevention. This Includes Knowledge Of Applicable Laws And Regulations, As Well As Nordstrom's Policies And Procedures For Handling Security Incidents.

Required Skills
  • Attention to detail

  • Conflict Resolution

  • customer service

  • Risk assessment

  • Teamwork

  • Loss prevention

  • Investigative skills

  • Security protocols

  • Emergency Response

  • Fraud detection

  • Surveillance Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Asset Protection - Agent in Baltimore, MD, USA is $35,000 - $50,000 per year. However, this can vary depending on factors such as the specific company, years of experience, and education level.

Additional Information
Nordstrom is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 27th, 2024
Apply BeforeAugust 19th, 2025
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About Nordstrom

Nordstrom, Inc. is a U.S. luxury department store chain founded in 1901 by John W. Nordstrom and Carl F. Wallin. It originated as a shoe store, and evolved into a full-line retailer with departments for clothing, footwear, handbags, jewelry, accessories, cosmetics, and fragrances.

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