Nordstrom

Asset Protection - Agent

Nordstrom

Chicago, IL, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you passionate about protecting and preserving valuable assets? Do you have a sharp eye for detail and the ability to stay calm under pressure? Nordstrom is seeking a skilled Asset Protection Agent to join our team. As an Asset Protection Agent, you will play a vital role in safeguarding our stores, merchandise, and people. We are looking for individuals with strong communication skills, a proactive mindset, and the ability to work well in a fast-paced environment. If you are a team player who is dedicated to maintaining a safe and secure environment, we want to hear from you!

  1. Monitor and protect Nordstrom's assets through surveillance, physical inspections, and other security measures.
  2. Identify and investigate potential security threats, including theft, fraud, and safety hazards.
  3. Communicate effectively with store management, team members, and law enforcement to report and resolve security incidents.
  4. Conduct thorough investigations and gather evidence in a timely manner to support criminal and civil cases.
  5. Implement and enforce security protocols and procedures to prevent and mitigate risks.
  6. Remain vigilant and alert at all times, responding quickly and appropriately to any security concerns.
  7. Collaborate with other team members to ensure a safe and secure environment for customers and employees.
  8. Stay up-to-date on security trends and best practices, and make recommendations for improvements to current procedures.
  9. Train and educate store staff on security measures to promote a culture of safety and awareness.
  10. Maintain accurate and detailed records of security incidents, investigations, and training activities.
  11. Act as a positive and professional representative of Nordstrom, promoting a positive image to customers and the public.
  12. Adhere to legal and ethical standards in all security activities.
  13. Flexibility to work varying shifts and schedules, including weekends and holidays, as needed.
  14. Ability to handle confidential information with discretion and maintain a high level of integrity.
  15. Demonstrate a commitment to customer service and creating a positive shopping experience for customers.
Where is this job?
This job is located at Chicago, IL, USA
Job Qualifications
  • Knowledge Of Loss Prevention Techniques And Strategies: A Successful Asset Protection Agent At Nordstrom Should Possess A Thorough Understanding Of Various Loss Prevention Techniques And Strategies Such As Cctv Monitoring, Physical Security Measures, And Fraud Detection Methods.

  • Strong Analytical And Investigative Skills: The Ability To Analyze Data, Identify Patterns, And Conduct Thorough Investigations Is Crucial For An Asset Protection Agent At Nordstrom. This Role Requires A Detail-Oriented Individual Who Can Effectively Identify And Mitigate Potential Risks And Losses.

  • Excellent Communication And Interpersonal Skills: The Role Of An Asset Protection Agent At Nordstrom Involves Interacting With Customers, Store Employees, And Law Enforcement. Therefore, Effective Communication And Interpersonal Skills Are Essential To Build Relationships And Handle Difficult Situations.

  • Previous Experience In Loss Prevention Or Law Enforcement: A Background In Loss Prevention, Security, Or Law Enforcement Is Highly Valued For This Role At Nordstrom. Previous Experience In A Similar Role Equips The Candidate With The Necessary Skills And Knowledge To Effectively Handle Various Security-Related Situations.

  • Ability To Work In A Fast-Paced Environment: Nordstrom Is A Fast-Paced Retail Environment, And An Asset Protection Agent Must Be Able To Thrive In Such An Environment. This Role Requires An Individual Who Can Think Quickly, Make Sound Decisions, And Adapt To Changing Situations To Ensure The Safety And Security Of The Store And Its Assets.

Required Skills
  • Communication

  • Attention to detail

  • Crisis Management

  • Conflict Resolution

  • customer service

  • Risk assessment

  • Teamwork

  • Loss prevention

  • Surveillance

  • Security protocols

  • Fraud detection

  • Investigation

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Asset Protection - Agent in Chicago, IL, USA is $30,000 - $50,000 per year. This may vary depending on the specific company, industry, and level of experience of the individual.

Additional Information
Nordstrom is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 27th, 2024
Apply BeforeMay 10th, 2026
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About Nordstrom

Nordstrom, Inc. is a U.S. luxury department store chain founded in 1901 by John W. Nordstrom and Carl F. Wallin. It originated as a shoe store, and evolved into a full-line retailer with departments for clothing, footwear, handbags, jewelry, accessories, cosmetics, and fragrances.

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