Nordstrom

Asset Protection Agent

Nordstrom

New York, NY, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

We are looking for an enthusiastic, customer-oriented Asset Protection Agent to join our team at Nordstrom. In this role, you will be responsible for protecting the company's assets, ensuring a safe and secure shopping environment, and providing excellent customer service. The ideal candidate has strong problem-solving skills, excellent communication ability, and a commitment to providing a great shopping experience.To be successful in this role, you should have a minimum of two years' experience in loss prevention, security, or a related field. You should also possess a strong understanding of safety and security procedures, as well as be highly organized and detail-oriented. Additionally, you must have a valid driver’s license and a clean driving record. If you are passionate about helping customers and ensuring the security of our stores and merchandise, we would love to hear from you.

Responsibilities:

  1. Monitor store activity to detect suspicious behavior and potential theft.
  2. Develop and implement asset protection strategies to minimize losses.
  3. Utilize surveillance equipment to observe customers and employees.
  4. Investigate incidents of theft or other suspicious activity.
  5. Maintain detailed records of asset protection activities.
  6. Identify and report safety and security risks and violations.
  7. Greet customers and ensure they are provided with excellent customer service.
  8. Respond to customer complaints and inquiries.
  9. Provide directions and assistance to customers to ensure a positive shopping experience.
  10. Maintain a valid driver’s license and a clean driving record.
Where is this job?
This job is located at New York, NY, USA
Job Qualifications
  • Ability To Work In A Fast-Paced Environment

  • Excellent Customer Service Skills

  • Ability To Stand For Extended Periods Of Time

  • Ability To Work As Part Of A Team

  • Strong Problem Solving Skills

  • Ability To Make Sound Decisions

  • Thorough Knowledge Of The Store's Security Systems

  • Ability To Handle Stressful Situations

Required Skills
  • Observe

  • Monitor

  • Investigate

  • Patrol

  • Secure

  • Intervene

  • Respond

  • Report

  • Adapt

  • Educate

  • Communicate

  • Record

  • Deter

  • Interrogate

Soft Skills
  • Communication

  • Leadership

  • Time management

  • creativity

  • Organization

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Interpersonal Relationships

Compensation

According to JobzMall, the average salary range for a Asset Protection Agent in New York, NY, USA is between $33,000 and $51,000. This range is based on the salary data reported by employers and job seekers in the area.

Additional Information
Nordstrom is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedOctober 12th, 2023
Apply BeforeJune 21st, 2025
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About Nordstrom

Nordstrom, Inc. is a U.S. luxury department store chain founded in 1901 by John W. Nordstrom and Carl F. Wallin. It originated as a shoe store, and evolved into a full-line retailer with departments for clothing, footwear, handbags, jewelry, accessories, cosmetics, and fragrances.

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