We are looking for an enthusiastic, customer-oriented Asset Protection Agent to join our team at Nordstrom. In this role, you will be responsible for protecting the company's assets, ensuring a safe and secure shopping environment, and providing excellent customer service. The ideal candidate has strong problem-solving skills, excellent communication ability, and a commitment to providing a great shopping experience.To be successful in this role, you should have a minimum of two years' experience in loss prevention, security, or a related field. You should also possess a strong understanding of safety and security procedures, as well as be highly organized and detail-oriented. Additionally, you must have a valid driver’s license and a clean driving record. If you are passionate about helping customers and ensuring the security of our stores and merchandise, we would love to hear from you.
Responsibilities:
- Monitor store activity to detect suspicious behavior and potential theft.
- Develop and implement asset protection strategies to minimize losses.
- Utilize surveillance equipment to observe customers and employees.
- Investigate incidents of theft or other suspicious activity.
- Maintain detailed records of asset protection activities.
- Identify and report safety and security risks and violations.
- Greet customers and ensure they are provided with excellent customer service.
- Respond to customer complaints and inquiries.
- Provide directions and assistance to customers to ensure a positive shopping experience.
- Maintain a valid driver’s license and a clean driving record.
Ability To Work In A Fast-Paced Environment
Excellent Customer Service Skills
Ability To Stand For Extended Periods Of Time
Ability To Work As Part Of A Team
Strong Problem Solving Skills
Ability To Make Sound Decisions
Thorough Knowledge Of The Store's Security Systems
Ability To Handle Stressful Situations
Observe
Monitor
Investigate
Patrol
Secure
Intervene
Respond
Report
Adapt
Educate
Communicate
Record
Deter
Interrogate
Communication
Leadership
Time management
creativity
Organization
Critical thinking
Teamwork
Adaptability
Problem-Solving
Interpersonal Relationships
According to JobzMall, the average salary range for a Asset Protection Agent in New York, NY, USA is between $33,000 and $51,000. This range is based on the salary data reported by employers and job seekers in the area.
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Nordstrom, Inc. is a U.S. luxury department store chain founded in 1901 by John W. Nordstrom and Carl F. Wallin. It originated as a shoe store, and evolved into a full-line retailer with departments for clothing, footwear, handbags, jewelry, accessories, cosmetics, and fragrances.

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