Asset Protection Agent

As an Asset Protection Agent at Nordstrom, you will be an essential part of the store’s success. You will be responsible for ensuring a safe and secure environment for both customers and employees, while providing exceptional customer service. You will be a diligent problem solver and a trusted resource for other team members. We are looking for an individual who has excellent written and verbal communication skills, an ability to think critically and make sound decisions quickly, and a strong commitment to customer service. If you have a passion for protecting customers and employees, then this job is for you.

Responsibilities:

1. Monitor customer activity within the store and respond to any suspicious or criminal behavior.
2. Provide exceptional customer service and ensure customers feel safe and secure.
3. Utilize problem solving skills to resolve conflicts and address customer inquiries.
4. Quickly and accurately assess situations to make sound decisions.
5. Investigate customer complaints and contact law enforcement when necessary.
6. Implement asset protection policies and procedures.
7. Maintain records of suspicious activity and document investigations.
8. Assist other team members with security related tasks.
9. Remain up-to-date on safety protocols and ensure compliance with company policies.
10. Provide support to store management and team members.

According to JobzMall, the average salary range for a Asset Protection Agent in Boca Raton, FL, USA is $33,000 to $60,000 per year. Factors like experience, certifications, and the size of the company will all affect the exact salary of an Asset Protection Agent.

Nordstrom, Inc. is a U.S. luxury department store chain founded in 1901 by John W. Nordstrom and Carl F. Wallin. It originated as a shoe store, and evolved into a full-line retailer with departments for clothing, footwear, handbags, jewelry, accessories, cosmetics, and fragrances.