Nordstrom

Asset Protection Agent

Nordstrom

Arlington County, Arlington, VA, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

At Nordstrom, our Asset Protection Agents are at the forefront of our company’s mission to provide world-class customer service. In this role, you will play a critical part in ensuring our customers have a great shopping experience, and that our stores are secure and loss-free. We are looking for an experienced individual who is organized, detail-oriented, and committed to upholding the highest standards of customer service and safety.To be successful in this role, you should have a minimum of one year of experience in asset protection or a related field, as well as a valid driver’s license. You should also be comfortable working in a fast-paced environment and have excellent interpersonal and communication skills. If this sounds like the perfect opportunity for you, we invite you to apply!

Responsibilities: -Ensure that customers have a great shopping experience and that stores are secure and loss-free -Develop and implement strategies to prevent theft and other forms of loss -Conduct store audits and investigations for suspicious activity -Monitor the store’s CCTV system and respond to any security incidents -Identify and address potential safety hazards -Provide customer service and assistance to shoppers -Maintain accurate records of all incidents -Work with local law enforcement if necessary -Train and mentor new Asset Protection Agents -Uphold the highest standards of customer service and safety

Where is this job?
This job is located at Arlington County, Arlington, VA, USA
Job Qualifications
  • Ability To Work In A Fast-Paced Environment

  • Excellent Communication And Interpersonal Skills

  • Ability To Multitask

  • Knowledge Of Store Policies And Procedures

  • Strong Attention To Detail

  • Experience In Customer Service

  • Excellent Problem Solving Skills

  • Familiarity With Loss Prevention Techniques

Required Skills
  • Documentation

  • Risk Management

  • Security

  • Communication

  • Coaching

  • Conflict Resolution

  • customer service

  • Teamwork

  • Loss prevention

  • Access Control

  • Adaptability

  • interrogation

  • Surveillance

  • Investigation

  • Patrolling

Soft Skills
  • Communication

  • Leadership

  • Negotiation

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Asset Protection Agent in Arlington County, Arlington, VA, USA is $33,000 - $45,000. This range may vary depending on the type of employer, experience, location, and other factors.

Additional Information
Nordstrom is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedOctober 12th, 2023
Apply BeforeJune 21st, 2025
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About Nordstrom

Nordstrom, Inc. is a U.S. luxury department store chain founded in 1901 by John W. Nordstrom and Carl F. Wallin. It originated as a shoe store, and evolved into a full-line retailer with departments for clothing, footwear, handbags, jewelry, accessories, cosmetics, and fragrances.

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