Nordstrom is looking for an experienced and reliable Asset Protection Agent to join our team! This is an essential role in our company, as the Asset Protection Agent is responsible for enforcing safety and security policies, and protecting our customers and staff from theft and other potential risks. The ideal candidate must have a demonstrated history of working in a similar role, and possess a range of qualifications, such as excellent communication and problem-solving skills, attention to detail and the ability to remain calm in stressful situations. If you have a passion for protecting the safety and security of our customers and staff, and possess the qualities and qualifications we are looking for, Nordstrom wants to hear from you!
Responsibilities:
- Monitor customers and staff to ensure a safe and secure environment.
- Enforce safety and security policies to reduce the risk of theft and other risks.
- Investigate suspicious activities, conduct searches, and issue warnings or take other corrective action as necessary.
- Respond to emergency situations in a timely and professional manner.
- Report incidents to the appropriate personnel in an accurate and detailed manner.
- Monitor surveillance systems and review footage, as necessary.
- Provide customer service, answer questions, and provide assistance to customers and staff as needed.
- Communicate effectively with customers and staff to resolve any potential issues.
- Remain up-to-date on safety and security procedures, policies, and regulations.
- Maintain a professional appearance and demeanor at all times.
Excellent Customer Service Skills
Ability To Multi-Task
Ability To Work In A Team Environment
Ability To Stand For Long Periods Of Time
Strong Communication Skills
Ability To Work Independently
High School Diploma Or Ged
Ability To Handle Difficult Customers
Auditing
Reporting
Documenting
Monitoring
Assessing
Evaluating
Responding
Investigating
Securing
Patrolling
Deterring
Detecting
Enforcing
Apprehending
Safeguarding
Communication
Leadership
Problem Solving
Time management
Interpersonal Skills
creativity
Organization
self-motivation
collaboration
Adaptability
According to JobzMall, the average salary range for a Asset Protection Agent in Pasadena, CA, USA is between $35,000 and $47,000 per year. Salary can vary based on experience, qualifications, certifications, and other factors.
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Nordstrom, Inc. is a U.S. luxury department store chain founded in 1901 by John W. Nordstrom and Carl F. Wallin. It originated as a shoe store, and evolved into a full-line retailer with departments for clothing, footwear, handbags, jewelry, accessories, cosmetics, and fragrances.

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