Nordstrom

Asset Protection Agent

Nordstrom

Pasadena, CA, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Nordstrom is looking for an experienced and reliable Asset Protection Agent to join our team! This is an essential role in our company, as the Asset Protection Agent is responsible for enforcing safety and security policies, and protecting our customers and staff from theft and other potential risks. The ideal candidate must have a demonstrated history of working in a similar role, and possess a range of qualifications, such as excellent communication and problem-solving skills, attention to detail and the ability to remain calm in stressful situations. If you have a passion for protecting the safety and security of our customers and staff, and possess the qualities and qualifications we are looking for, Nordstrom wants to hear from you!

Responsibilities:

  1. Monitor customers and staff to ensure a safe and secure environment.
  2. Enforce safety and security policies to reduce the risk of theft and other risks.
  3. Investigate suspicious activities, conduct searches, and issue warnings or take other corrective action as necessary.
  4. Respond to emergency situations in a timely and professional manner.
  5. Report incidents to the appropriate personnel in an accurate and detailed manner.
  6. Monitor surveillance systems and review footage, as necessary.
  7. Provide customer service, answer questions, and provide assistance to customers and staff as needed.
  8. Communicate effectively with customers and staff to resolve any potential issues.
  9. Remain up-to-date on safety and security procedures, policies, and regulations.
  10. Maintain a professional appearance and demeanor at all times.
Where is this job?
This job is located at Pasadena, CA, USA
Job Qualifications
  • Excellent Customer Service Skills

  • Ability To Multi-Task

  • Ability To Work In A Team Environment

  • Ability To Stand For Long Periods Of Time

  • Strong Communication Skills

  • Ability To Work Independently

  • High School Diploma Or Ged

  • Ability To Handle Difficult Customers

Required Skills
  • Auditing

  • Reporting

  • Documenting

  • Monitoring

  • Assessing

  • Evaluating

  • Responding

  • Investigating

  • Securing

  • Patrolling

  • Deterring

  • Detecting

  • Enforcing

  • Apprehending

  • Safeguarding

Soft Skills
  • Communication

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • self-motivation

  • collaboration

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Asset Protection Agent in Pasadena, CA, USA is between $35,000 and $47,000 per year. Salary can vary based on experience, qualifications, certifications, and other factors.

Additional Information
Nordstrom is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedOctober 12th, 2023
Apply BeforeJuly 20th, 2025
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About Nordstrom

Nordstrom, Inc. is a U.S. luxury department store chain founded in 1901 by John W. Nordstrom and Carl F. Wallin. It originated as a shoe store, and evolved into a full-line retailer with departments for clothing, footwear, handbags, jewelry, accessories, cosmetics, and fragrances.

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