Nordstrom is looking for a top-notch Asset Protection Agent to join our team. We are looking for an individual with an unwavering commitment to customer service and an eye for detail. Our ideal candidate will have the ability to effectively investigate and resolve issues, while also maintaining a positive and professional attitude.The successful candidate will possess strong communication skills, problem-solving capabilities, and the ability to work collaboratively in a team environment. The Asset Protection Agent must have a proven track record of success in a similar position, as well as the following qualifications:
Responsibilities:
- Monitor customer activity throughout the store, identify potential security threats, and take appropriate action to address them.
- Investigate suspicious activities, shoplifting, and other asset protection violations.
- Perform daily audits of the store and its security systems to ensure that they are functioning properly.
- Monitor and investigate security issues in the store, including those related to cash handling, access control, and surveillance systems.
- Communicate any security-related issues to store management and other personnel.
- Develop and implement security measures to prevent future incidents.
- Conduct interviews with suspects and witnesses, and provide appropriate follow-up.
- Prepare detailed reports of investigations, findings, and resolutions.
- Provide excellent customer service while maintaining a professional demeanor.
- Remain up to date on asset protection trends and best practices.
Excellent Communication Skills
Computer Proficiency
Ability To Work Independently
Strong Negotiation Skills
Knowledge Of Asset Protection Principles
Proven Problem-Solving Abilities
Ability To Think Quickly And Make Sound Decisions
Knowledge Of Retail Security Systems
Documentation
Network Security
Attention to detail
Problem Solving
Conflict Resolution
People skills
Risk assessment
Loss prevention
Access Control
interrogation
Surveillance
Computer Literacy
Incident reporting
Investigation
Law Enforcement Liaison
Communication
Leadership
Negotiation
Time management
creativity
Organization
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Asset Protection Agent in San Jose, CA, USA is $31,000 - $63,000. The salary can vary depending on the experience, qualifications, and job type.
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Nordstrom, Inc. is a U.S. luxury department store chain founded in 1901 by John W. Nordstrom and Carl F. Wallin. It originated as a shoe store, and evolved into a full-line retailer with departments for clothing, footwear, handbags, jewelry, accessories, cosmetics, and fragrances.

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