Nordstrom

Asset Protection Agent

Nordstrom

San Jose, CA, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Nordstrom is looking for a top-notch Asset Protection Agent to join our team. We are looking for an individual with an unwavering commitment to customer service and an eye for detail. Our ideal candidate will have the ability to effectively investigate and resolve issues, while also maintaining a positive and professional attitude.The successful candidate will possess strong communication skills, problem-solving capabilities, and the ability to work collaboratively in a team environment. The Asset Protection Agent must have a proven track record of success in a similar position, as well as the following qualifications:

Responsibilities:

  1. Monitor customer activity throughout the store, identify potential security threats, and take appropriate action to address them.
  2. Investigate suspicious activities, shoplifting, and other asset protection violations.
  3. Perform daily audits of the store and its security systems to ensure that they are functioning properly.
  4. Monitor and investigate security issues in the store, including those related to cash handling, access control, and surveillance systems.
  5. Communicate any security-related issues to store management and other personnel.
  6. Develop and implement security measures to prevent future incidents.
  7. Conduct interviews with suspects and witnesses, and provide appropriate follow-up.
  8. Prepare detailed reports of investigations, findings, and resolutions.
  9. Provide excellent customer service while maintaining a professional demeanor.
  10. Remain up to date on asset protection trends and best practices.
Where is this job?
This job is located at San Jose, CA, USA
Job Qualifications
  • Excellent Communication Skills

  • Computer Proficiency

  • Ability To Work Independently

  • Strong Negotiation Skills

  • Knowledge Of Asset Protection Principles

  • Proven Problem-Solving Abilities

  • Ability To Think Quickly And Make Sound Decisions

  • Knowledge Of Retail Security Systems

Required Skills
  • Documentation

  • Network Security

  • Attention to detail

  • Problem Solving

  • Conflict Resolution

  • People skills

  • Risk assessment

  • Loss prevention

  • Access Control

  • interrogation

  • Surveillance

  • Computer Literacy

  • Incident reporting

  • Investigation

  • Law Enforcement Liaison

Soft Skills
  • Communication

  • Leadership

  • Negotiation

  • Time management

  • creativity

  • Organization

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Asset Protection Agent in San Jose, CA, USA is $31,000 - $63,000. The salary can vary depending on the experience, qualifications, and job type.

Additional Information
Nordstrom is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedOctober 12th, 2023
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
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About Nordstrom

Nordstrom, Inc. is a U.S. luxury department store chain founded in 1901 by John W. Nordstrom and Carl F. Wallin. It originated as a shoe store, and evolved into a full-line retailer with departments for clothing, footwear, handbags, jewelry, accessories, cosmetics, and fragrances.

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