Nordstrom

Asset Protection Agent

Nordstrom

Chicago, IL, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Nordstrom is looking for a passionate, detail-oriented, and team-focused Asset Protection Agent to join our team. As an Asset Protection Agent, you will be responsible for ensuring the safety of our customers and employees, protecting our inventory, and reporting any suspicious activity. Our ideal candidate should have a commitment to customer service, excellent communication skills, and a keen eye for detail. The successful candidate will have a minimum of one year of experience in a similar role. If you are looking for an opportunity to join a team that is committed to excellence, this may be the role for you.

Responsibilities:

  • Monitor surveillance systems to identify suspicious activity and report any incidents to appropriate personnel
  • Develop and maintain a strong working knowledge of Nordstrom policies and procedures
  • Investigate incidents of theft, fraud, and other suspicious activity
  • Work closely with Loss Prevention and Security staff to ensure the safety of customers and employees
  • Facilitate the return of stolen merchandise to the store
  • Train store personnel on Asset Protection policies and procedures
  • Maintain accurate records of asset protection activity
  • Assist in developing and implementing security procedures for the store
  • Follow-up on all reports of suspicious activity and theft
  • Perform random security checks and audits of the store’s inventory
Where is this job?
This job is located at Chicago, IL, USA
Job Qualifications
  • Excellent Communication And Interpersonal Skills

  • Strong Problem-Solving Skills

  • Flexibility To Work A Variety Of Shifts

  • Proven Ability To Analyze And Assess Security Risks

  • Knowledge Of Applicable Laws And Regulations Related To Security And Asset Protection

  • Ability To Work Independently And Collaboratively In A Team Environment

  • Proficient In The Use Of Computers And Related Software

  • Including Evenings

  • Weekends And Holidays

Required Skills
  • Documentation

  • Security

  • Communication

  • Conflict Resolution

  • customer service

  • Report Writing

  • Integrity

  • Loss prevention

  • interrogation

  • Surveillance

  • Interviewing

  • Ethics

  • Investigations

  • Patrolling

  • De-Escalation

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • Organization

  • flexibility

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Asset Protection Agent in Chicago, IL, USA is $36,000 to $59,000 per year. This range is based on salaries reported by employers on JobzMall as of December 2020.

Additional Information
Nordstrom is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedOctober 12th, 2023
Apply BeforeApril 11th, 2026
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About Nordstrom

Nordstrom, Inc. is a U.S. luxury department store chain founded in 1901 by John W. Nordstrom and Carl F. Wallin. It originated as a shoe store, and evolved into a full-line retailer with departments for clothing, footwear, handbags, jewelry, accessories, cosmetics, and fragrances.

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