Nordstrom is looking for a passionate, detail-oriented, and team-focused Asset Protection Agent to join our team. As an Asset Protection Agent, you will be responsible for ensuring the safety of our customers and employees, protecting our inventory, and reporting any suspicious activity. Our ideal candidate should have a commitment to customer service, excellent communication skills, and a keen eye for detail. The successful candidate will have a minimum of one year of experience in a similar role. If you are looking for an opportunity to join a team that is committed to excellence, this may be the role for you.
Responsibilities:
- Monitor surveillance systems to identify suspicious activity and report any incidents to appropriate personnel
- Develop and maintain a strong working knowledge of Nordstrom policies and procedures
- Investigate incidents of theft, fraud, and other suspicious activity
- Work closely with Loss Prevention and Security staff to ensure the safety of customers and employees
- Facilitate the return of stolen merchandise to the store
- Train store personnel on Asset Protection policies and procedures
- Maintain accurate records of asset protection activity
- Assist in developing and implementing security procedures for the store
- Follow-up on all reports of suspicious activity and theft
- Perform random security checks and audits of the store’s inventory
Excellent Communication And Interpersonal Skills
Strong Problem-Solving Skills
Flexibility To Work A Variety Of Shifts
Proven Ability To Analyze And Assess Security Risks
Knowledge Of Applicable Laws And Regulations Related To Security And Asset Protection
Ability To Work Independently And Collaboratively In A Team Environment
Proficient In The Use Of Computers And Related Software
Including Evenings
Weekends And Holidays
Documentation
Security
Communication
Conflict Resolution
customer service
Report Writing
Integrity
Loss prevention
interrogation
Surveillance
Interviewing
Ethics
Investigations
Patrolling
De-Escalation
Communication
Conflict Resolution
Leadership
Time management
Interpersonal Skills
Organization
flexibility
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Asset Protection Agent in Chicago, IL, USA is $36,000 to $59,000 per year. This range is based on salaries reported by employers on JobzMall as of December 2020.
Apply with Video Cover Letter Add a warm greeting to your application and stand out!
Nordstrom, Inc. is a U.S. luxury department store chain founded in 1901 by John W. Nordstrom and Carl F. Wallin. It originated as a shoe store, and evolved into a full-line retailer with departments for clothing, footwear, handbags, jewelry, accessories, cosmetics, and fragrances.

Get interviewed today!
JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.
Get Started

