Nokia

ServiceNow CMDB Data Specialist

Nokia

Bengaluru, Karnataka, India
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Are you a detail-oriented and highly organized individual with a passion for technology? Do you thrive in a fast-paced and dynamic work environment? If so, Nokia is looking for a ServiceNow CMDB Data Specialist to join our team. As a CMDB Data Specialist, you will play a crucial role in maintaining and optimizing our ServiceNow CMDB (Configuration Management Database) to ensure accurate and up-to-date information for our IT infrastructure. We are seeking a self-motivated individual with strong analytical skills and a deep understanding of CMDB data management. If you are looking for a challenging and rewarding opportunity to make a significant impact, then we want to hear from you!

  1. Manage and maintain the ServiceNow CMDB to ensure accurate and up-to-date information for all IT infrastructure components.
  2. Utilize strong analytical skills to identify and resolve any data discrepancies or inconsistencies within the CMDB.
  3. Collaborate with other IT teams to gather and validate data for the CMDB, ensuring all relevant information is captured.
  4. Develop and implement processes for the ongoing management and maintenance of the CMDB.
  5. Keep up-to-date with industry best practices and standards for CMDB management and ensure they are incorporated into our processes.
  6. Work closely with the ServiceNow team to identify and implement improvements and enhancements to the CMDB.
  7. Create and maintain reports and dashboards to provide insights into the health and accuracy of the CMDB.
  8. Participate in audits and compliance reviews to ensure the CMDB meets all necessary standards.
  9. Train and educate other team members on CMDB usage and best practices.
  10. Continuously monitor and improve data quality and integrity within the CMDB.
  11. Troubleshoot any issues related to CMDB data and work towards finding effective solutions.
  12. Proactively identify areas for process improvement and make recommendations for streamlining and automating CMDB processes.
  13. Assist with the implementation of new technologies or systems that may impact the CMDB.
  14. Maintain a thorough understanding of the organization's IT infrastructure and dependencies to ensure accurate CMDB data.
  15. Adhere to all company policies and procedures regarding data privacy and security.
Where is this job?
This job is located at Bengaluru, Karnataka, India
Job Qualifications
  • Proficiency In Servicenow Cmdb: The Candidate Should Have A Thorough Understanding Of The Servicenow Cmdb Platform, Including Its Components And Data Structure.

  • Data Management Skills: The Candidate Should Have Experience In Managing And Maintaining Large Amounts Of Data, With A Keen Eye For Detail To Ensure Accuracy And Completeness.

  • Knowledge Of Itil Framework: A Strong Understanding Of The Itil Framework And Its Processes Is Essential For Effectively Managing And Organizing Data In The Cmdb.

  • Experience With Configuration Management: The Candidate Should Have Hands-On Experience In Configuring And Customizing The Cmdb To Meet The Specific Needs Of The Organization.

  • Communication And Collaboration Skills: The Candidate Should Possess Excellent Communication And Collaboration Skills, As The Role Involves Working Closely With Various Teams, Such As It Operations, Service Desk, And Application Owners, To Ensure Accurate And Up-To-Date Data In The Cmdb.

Required Skills
  • Data Analysis

  • Data Quality

  • Data Modeling

  • Data Management

  • Reporting

  • Data integration

  • Data Mapping

  • Data governance

  • Data

  • Data Cleansing

  • Cmdb Maintenance

  • Configuration Items

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a ServiceNow CMDB Data Specialist in Bengaluru, Karnataka, India is between ₹ 8,00,000 to ₹ 12,00,000 per annum. This range can vary depending on factors such as experience, skills, and the specific company and role.

Additional Information
Nokia is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesHindi
Job PostedMay 23rd, 2024
Apply BeforeJune 9th, 2026
This job posting is from a verified source. 
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About Nokia

Nokia Corporation is a Finnish multinational telecommunications, information technology, and consumer electronics company, founded in 1865.

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