Order Management Specialist

Are you a highly organized and detail-oriented individual looking for a challenging and dynamic role? Look no further! Nokia is seeking an Order Management Specialist to join our team. As an Order Management Specialist, you will be responsible for managing the end-to-end order process, ensuring timely and accurate delivery of products and services to our customers. We are looking for an enthusiastic and dedicated individual with exceptional communication and problem-solving skills. If you have a passion for delivering excellent customer service and thrive in a fast-paced environment, we want to hear from you!

1. Manage end-to-end order process: The Order Management Specialist will be responsible for overseeing the complete order process from start to finish, ensuring efficiency and accuracy at every stage.
2. Ensure timely delivery: The primary responsibility of the Order Management Specialist will be to ensure that all orders are fulfilled and delivered to customers within the specified time frame.
3. Maintain accuracy: The Specialist will be responsible for maintaining accurate records of all orders, including tracking, invoicing, and any relevant documentation.
4. Communicate with customers: The Specialist will be the main point of contact for customers regarding their orders, providing updates and addressing any concerns or issues.
5. Coordinate with internal teams: The Specialist will work closely with various internal teams such as sales, logistics, and accounting to ensure smooth order processing and delivery.
6. Troubleshoot problems: In the event of any issues or delays, the Specialist will be responsible for identifying the problem and finding a timely solution to ensure customer satisfaction.
7. Ensure compliance: The Specialist will be responsible for adhering to all company policies and procedures related to order management and compliance with relevant laws and regulations.
8. Provide exceptional customer service: The Order Management Specialist will be expected to deliver excellent customer service and maintain positive relationships with customers.
9. Monitor inventory levels: The Specialist will be responsible for monitoring inventory levels and communicating any shortages or excess to the relevant teams.
10. Continuously improve processes: The Specialist will be expected to identify opportunities for process improvement and implement changes to increase efficiency and accuracy within the order management process.

According to JobzMall, the average salary range for a Order Management Specialist in India is approximately ₹2,50,000 to ₹5,00,000 per year. This range can vary depending on the specific industry, company, and experience level of the individual. Some factors that can impact the salary range for an Order Management Specialist include the size and location of the company, the complexity of the order management process, and the level of responsibility and experience required for the role. Additionally, individuals with specialized skills or certifications in order management may be able to command higher salaries.

Nokia Corporation is a Finnish multinational telecommunications, information technology, and consumer electronics company, founded in 1865.