Order Management Coordinator

Welcome to Nokia, a global leader in telecommunications and technology solutions. We are currently seeking a highly organized and detail-oriented individual to join our team as an Order Management Coordinator. In this role, you will be responsible for overseeing the end-to-end process of fulfilling customer orders, ensuring timely delivery and customer satisfaction. Our ideal candidate is a proactive problem-solver with excellent communication skills and a strong understanding of supply chain management. If you are passionate about delivering exceptional service and have a knack for managing multiple tasks simultaneously, we would love to hear from you. Join us at Nokia and be a part of shaping the future of technology.

1. Manage the end-to-end process of fulfilling customer orders in a timely and efficient manner.
2. Ensure accuracy and completeness of order information, including pricing, product specifications, and delivery instructions.
3. Coordinate with various departments, including sales, supply chain, and logistics, to ensure smooth order processing and delivery.
4. Provide excellent customer service by promptly addressing any order-related inquiries or issues.
5. Monitor and track order status to ensure on-time delivery and proactively communicate any potential delays to customers.
6. Maintain and update order records and databases accurately and in a timely manner.
7. Collaborate with sales and supply chain teams to forecast demand and plan for inventory levels to meet customer needs.
8. Identify and resolve any issues or discrepancies in orders, such as pricing or product availability.
9. Develop and maintain strong relationships with customers, acting as a point of contact for all order-related matters.
10. Stay updated on industry trends and best practices in order management to continuously improve processes and service delivery.
11. Train and support new team members in order management procedures and systems.
12. Adhere to company policies and procedures, including ethical practices and data protection regulations.

According to JobzMall, the average salary range for a Order Management Coordinator in Portugal is between €20,000 and €30,000 per year. However, this can vary depending on factors such as location, experience, and the specific industry or company the individual is working in. In larger cities or in industries with high demand for this role, the salary range may be higher. It is also important to note that additional benefits such as bonuses, commission, and benefits packages may also be included in a Order Management Coordinator's compensation.

Nokia Corporation is a Finnish multinational telecommunications, information technology, and consumer electronics company, founded in 1865.