Fault Management Engineer

Are you a tech-savvy problem solver with a passion for delivering top-notch solutions? Do you have a knack for identifying and resolving network faults with precision and efficiency? If so, we have the perfect opportunity for you as a Fault Management Engineer at Nokia. As a member of our dynamic team, you will be responsible for ensuring the smooth functioning of our network and providing timely resolutions to any issues that may arise. If you have a strong background in telecom and a keen eye for detail, we invite you to apply for this role and join us on our mission to connect the world.

1. Monitor and analyze network performance to proactively identify and address potential faults.
2. Respond to network incidents and troubleshoot issues to determine root cause and implement solutions.
3. Collaborate with cross-functional teams to resolve complex network problems and ensure timely resolution.
4. Develop and maintain best practices for fault management processes and procedures.
5. Create and maintain documentation for network operations and procedures.
6. Identify and implement improvements to optimize network performance and reduce potential faults.
7. Stay up-to-date on industry trends and best practices in fault management.
8. Provide technical support and guidance to colleagues and team members.
9. Participate in on-call rotation to provide 24/7 support for network issues.
10. Maintain a high level of customer satisfaction by meeting service level agreements and responding to customer inquiries.
11. Utilize network monitoring tools and systems to track faults and analyze network data.
12. Communicate effectively with stakeholders, including management, customers, and vendors, to provide updates on network issues and resolutions.
13. Conduct regular audits and reviews to ensure compliance with fault management policies and procedures.
14. Troubleshoot and resolve complex network problems in a timely and efficient manner.
15. Continuously improve fault management processes and procedures to increase efficiency and effectiveness.

According to JobzMall, the average salary range for a Fault Management Engineer in Murray Hill, KY, USA is $90,000 - $120,000 per year. This may vary depending on factors such as experience, education, and specific job responsibilities.

Nokia Corporation is a Finnish multinational telecommunications, information technology, and consumer electronics company, founded in 1865.