Senior Associate, Long-Term Care (LTC) Case Support Specialist

Welcome to New York Life, one of the largest and most respected life insurance companies in the world. We are currently seeking a Senior Associate to join our Long-Term Care (LTC) team as a Case Support Specialist. As a Case Support Specialist, you will play a vital role in supporting our agents and clients in the LTC market, providing expert guidance and assistance throughout the application process. This is a unique opportunity to use your skills and knowledge in the insurance industry to make a meaningful impact on the lives of our clients and their families. We are looking for a highly motivated and detail-oriented individual with a passion for helping others and a strong understanding of LTC products and regulations. If you meet these qualifications and are eager to join a dynamic and supportive team, we encourage you to apply for this exciting role.

1. Provide expert guidance and support to agents and clients in the LTC market.
2. Assist with the LTC application process, ensuring accuracy and completeness.
3. Stay up-to-date on LTC products and regulations to effectively advise clients and agents.
4. Communicate with agents and clients to gather necessary information and documents.
5. Review and analyze applications for completeness and accuracy.
6. Coordinate with underwriters to ensure timely and accurate processing of applications.
7. Collaborate with other team members to streamline processes and improve efficiency.
8. Maintain detailed and organized records of all LTC cases.
9. Respond promptly and professionally to inquiries and requests from agents and clients.
10. Assist in training and onboarding new team members.
11. Participate in team meetings and provide insights for process improvement.
12. Build and maintain strong relationships with agents and clients.
13. Adhere to company policies and procedures, as well as industry standards and regulations.
14. Continuously seek opportunities to improve customer satisfaction and drive business growth.
15. Represent the company in a positive and professional manner at all times.

According to JobzMall, the average salary range for a Senior Associate, Long-Term Care (LTC) Case Support Specialist in Austin, TX, USA is $65,000 - $85,000 per year. However, this can vary depending on factors such as the specific company, the candidate's level of experience, and any additional skills or qualifications they may have.

New York Life Insurance Company is the third-largest life insurance company in the United States, the largest mutual life insurance company in the United States.