New York Life

New Business Service Representative

New York Life

Dallas, TX, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you a confident and driven individual looking to kickstart your career in the financial services industry? Do you possess strong communication and interpersonal skills? Look no further, as New York Life is seeking a dynamic and motivated individual to join our team as a New Business Service Representative. In this role, you will have the opportunity to work with a diverse group of clients and play a pivotal role in helping them achieve their financial goals. If you are a self-starter with a passion for customer service and a desire to grow within a renowned company, we want to hear from you!

  1. Communicate with clients: The New Business Service Representative will be responsible for communicating with clients on a daily basis, whether it be through phone calls, emails, or in-person meetings. It is important for this individual to possess excellent communication skills in order to effectively address client needs and concerns.
  2. Provide exceptional customer service: As a representative of New York Life, it is essential for the New Business Service Representative to provide exceptional customer service to clients. This includes promptly responding to inquiries, providing accurate and helpful information, and ensuring a positive client experience.
  3. Process new business applications: The New Business Service Representative will be responsible for processing new business applications, including verifying information, completing necessary paperwork, and submitting applications for approval. This requires attention to detail and the ability to work efficiently in a fast-paced environment.
  4. Maintain client records: It is the responsibility of the New Business Service Representative to accurately maintain and update client records and information. This includes organizing and filing paperwork, inputting data into company systems, and ensuring all client information is up to date.
  5. Collaborate with team members: The New Business Service Representative will work closely with other team members, such as agents and underwriters, to ensure a seamless and efficient process for clients. This individual must be a team player and be able to communicate effectively with colleagues.
  6. Meet performance goals: The New Business Service Representative will be responsible for meeting performance goals set by the company. This includes processing a certain number of applications within a specific time frame and providing exceptional customer service to clients.
  7. Stay updated on industry and company changes: It is important for the New Business Service Representative to stay informed about industry and company changes, such as new products, policies, and procedures. This individual must be adaptable and willing to learn in order to effectively serve clients.
  8. Uphold company values: As a representative of New York Life, the New Business Service Representative is expected to uphold and promote the company’s values and mission. This
Where is this job?
This job is located at Dallas, TX, USA
Job Qualifications
  • Bachelor's Degree In Business Administration, Finance, Or A Related Field.

  • Excellent Communication And Interpersonal Skills.

  • Minimum Of 2 Years Of Experience In Sales Or Customer Service Role.

  • Strong Understanding Of Financial Products And Services.

  • Ability To Work Independently And As Part Of A Team To Achieve Sales Goals.

Required Skills
  • Communication Skills

  • Time Management

  • Product knowledge

  • Multitasking

  • Negotiation

  • customer service

  • Relationship Building

  • Active listening

  • Problem-Solving

  • Adaptability

  • team

  • Sales Techniques

Soft Skills
  • Communication

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • collaboration

  • Active Listening

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a New Business Service Representative in Dallas, TX, USA is $40,000 - $60,000 per year. This can vary depending on factors such as experience, qualifications, and the specific company or industry the representative works for. Some companies may offer additional benefits and commission opportunities on top of the base salary.

Additional Information
New York Life is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 10th, 2026
Apply BeforeMay 10th, 2026
This job posting is from a verified source. 

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About New York Life

New York Life Insurance Company is the third-largest life insurance company in the United States, the largest mutual life insurance company in the United States.

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