New York Life

Life Claims Representative

New York Life

225 W Station Square Dr, Pittsburgh, PA 15219, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Make claim / customer eligibility determinations and manage on-going life insurance claims through applying appropriate contractual provisions, following legal guidelines, and working closely with Technical leadership. Communicate with customers, beneficiaries, business partners, and employers, to gather information regarding assessing eligibility and ongoing management of benefits. With supervision, respond to high levels of call volume from customers and clients. Respond to various written and telephone inquiries, including eligibility, approval/denial determinations, status and continuation or closure of benefits. Pay all covered claims accurately and timely. Execute on all customer performance guarantees. Adhere to standard timeframes for processing mail, tasks and outliers. Understand Cigna Group Operations and Corporate Compliance, Policies and Procedures and best practices. Stay abreast of ongoing trainings associated with role and business unit objectives.

Where is this job?
This job is located at 225 W Station Square Dr, Pittsburgh, PA 15219, USA
Job Qualifications
  • One year minimum of professional experience strongly preferred

  • Proven track record of successfully driving results in a complex matrix environment is a (+)

  • Ability to manage multiple and changing priorities.

  • Knowledge of legal liability, insurance coverage and medical terminology is a (+)

  • Ability to build and maintain effective relationships

Required Skills
  • MS Excel

  • MS Word

  • Record Keeping Skills

  • Time Management Skills

  • Strong negotiation skills

Soft Skills
  • Process Improvement

  • detail-oriented

  • Results-oriented

  • Self-Motivated

  • Problem Solving Skills

  • Flexibility/Adaptability

  • Verbal and Written Communication

Compensation

According to JobzMall, the average salary range for a Life Claims Representative in 225 W Station Square Dr, Pittsburgh, PA 15219, USA is between $35,000 and $89,000. The salary range can vary based on the employer, experience, and other factors.

Additional Information
New York Life is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedNovember 30th, 2021
Apply BeforeJune 21st, 2025
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About New York Life

New York Life Insurance Company is the third-largest life insurance company in the United States, the largest mutual life insurance company in the United States.

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