New York Life

Customer Service Specialist

New York Life

44 S Broadway, White Plains, NY 10601, USA
Full-TimeDepends on ExperienceEntry LevelAssociate
Job Description

An ideal candidate can assess customer needs and fulfill them in a timely manner. Possesses the ability to work in a fact paced environment out of multiple systems while utilizing dual screens. In addition, a customer service associate is expected to work well as a team member, display accountability and be involved in special team projects and testing efforts. Builds and maintains effective relationships with key stakeholders including Underwriters, Associations’ Administrative/Sales Teams, Vendors and Applicants to ensure case can be properly processed. Provide service to Administrators, Applicants and Underwriting team members by responding to inquiries and proactively following up on outstanding requirements to minimize application processing time. Execute and process routine and complex administrative functions, which involve data entry, checking numerous items for completeness and accuracy, and following up by telephone and email for missing information.

Where is this job?
This job is located at 44 S Broadway, White Plains, NY 10601, USA
Job Qualifications
  • Ability to work independently and within a team

  • Experienced in successfully handling multiple tasks and high volumes of work under strict time deadlines and pressure

  • 2+ years related experience

Required Skills
  • MS Word

  • Customer Service skills

  • Record Keeping Skills

  • Time Management Skills

  • MS Excel skills

Soft Skills
  • Prioritizing skills

  • Communication Skills

  • Adaptability

  • Problem-solving and resourcefulness

  • Attention to detail and accuracy

  • Multi tasker

  • Driven for excellence

Compensation

According to JobzMall, the average salary range for a Customer Service Specialist in 44 S Broadway, White Plains, NY 10601, USA is between $31,527 and $51,202 per year. This range is based off of the salaries of similar jobs in the area. The salary range will vary depending on the experience and qualifications of the individual customer service specialist, as well as the company they are employed by.

Additional Information
New York Life is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMay 24th, 2022
Apply BeforeJuly 20th, 2025
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About New York Life

New York Life Insurance Company is the third-largest life insurance company in the United States, the largest mutual life insurance company in the United States.

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