Are you a compassionate and dedicated nurse looking for a new opportunity to make a positive impact on people's lives? Look no further than New York Life's Customer Liaison Nurse position. As a Customer Liaison Nurse, you will play a crucial role in providing support and guidance to our policyholders and their families during their most vulnerable moments. Your expertise in nursing combined with your exceptional communication skills will allow you to serve as a trusted resource for our valued customers. If you are driven by the desire to help others and possess the necessary qualifications, we welcome you to join our team.
- Provide compassionate and dedicated nursing care to policyholders and their families during difficult times.
- Serve as a trusted resource for customers by utilizing your expertise in nursing and exceptional communication skills.
- Offer support and guidance to policyholders and their families, showing empathy and understanding.
- Collaborate with other members of the New York Life team to ensure the best possible outcomes for customers.
- Utilize your nursing knowledge to assess and address the needs of customers and their families.
- Maintain accurate and detailed records of interactions with customers, ensuring confidentiality and privacy.
- Stay up-to-date on current healthcare practices and policies to provide the most relevant and effective support to customers.
- Serve as an advocate for customers, helping them navigate the complex healthcare system.
- Build and maintain positive relationships with customers, providing a high level of customer service.
- Participate in training and development opportunities to continuously enhance your skills and knowledge as a Customer Liaison Nurse.
Bachelor's Degree In Nursing Or Related Field: A Strong Foundation In Nursing Principles And Healthcare Knowledge Is Essential For A Customer Liaison Nurse At New York Life.
Active Rn License In The State Of New York: To Practice As A Nurse In New York, Candidates Must Hold A Valid Rn License. This Ensures That The Customer Liaison Nurse Is Well-Versed In State-Specific Healthcare Regulations And Can Provide Quality Care To New York Life's Clients.
Excellent Communication And Interpersonal Skills: Customer Liaison Nurses Must Be Able To Effectively Communicate With Clients, Healthcare Providers, And Other Team Members. Strong Interpersonal Skills Are Also Necessary For Building And Maintaining Positive Relationships With Clients.
Experience In Customer Service Or Patient Advocacy: Previous Experience In Customer Service Or Patient Advocacy Roles Can Be Beneficial For A Customer Liaison Nurse At New York Life. These Skills Help Nurses To Effectively Advocate For Clients And Ensure Their Needs Are Met.
Familiarity With Insurance Policies And Procedures: While Not Required, Knowledge Of Insurance Policies And Procedures Can Be An Asset For A Customer Liaison Nurse At New York Life. This Understanding Can Help Nurses To Better Assist Clients With Their Insurance Needs And Inquiries.
Communication
Time Management
Multitasking
Attention to detail
Conflict Resolution
customer service
Relationship Management
Active listening
Empathy
Problem-Solving
Adaptability
team
Communication
Conflict Resolution
Customer Service
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Customer Liaison Nurse is $60,000-$80,000 per year. However, this can vary depending on factors such as location, years of experience, and employer. Some Customer Liaison Nurses may earn higher salaries if they have specialized skills or work for a larger healthcare organization.
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New York Life Insurance Company is the third-largest life insurance company in the United States, the largest mutual life insurance company in the United States.
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