Claims Intake Representative

Answer incoming calls while processing applicable transactions during call and creating work items in Automatic Work Flow (AWF) as necessary. Establish high quality customer relationships - using information resources, active listening, and technical knowledge to respond to external and internal inquiries Ability to multitask, gather and input necessary information simultaneously. Develop and maintain working knowledge of systems needed to process service functions Develop expert knowledge of all products in assigned skill sets, software applications and processes. Demonstrate high proficiency in subjective metrics, i.e., customer service focus, effective communication, technical knowledge, professional growth/engagement, accountability/dependability, technical knowledge and decision making. Focus on specific team metrics, i.e., quality monitoring, security verification, adherence to schedule, production, attendance, and quality processing.

According to JobzMall, the average salary range for a Claims Intake Representative in Equitable Life Building, 120 Broadway, New York, NY 10271, USA is typically from $35,000 to $45,000. This range is based on salaries submitted anonymously to JobzMall by Claims Intake Representative employees in Equitable Life Building, 120 Broadway, New York, NY 10271, USA.

New York Life Insurance Company is the third-largest life insurance company in the United States, the largest mutual life insurance company in the United States.