Retail Team Lead

New Balance is looking for an experienced, enthusiastic Retail Team Lead to join our team. As part of the retail team, you will be responsible for driving sales, monitoring customer service, and developing team members to maximize their potential. You should be a leader by example, with a passion for customer service and developing team members. We are looking for someone with excellent communication and problem-solving skills, who can think quickly on their feet and stay organized in a fast-paced environment. In return, you will receive a competitive salary and an opportunity to grow and develop your career in a challenging and supportive environment. If you are excited about this chance to join our team, please apply now!Required Qualifications:* 3+ years of retail leadership experience* Proven ability to coach and develop team members* Ability to work well in a fast-paced environment* Exceptional communication and problem-solving skills* Working knowledge of store operations and POS systems* Experience with merchandising and inventory management

Responsibilities:

1. Drive sales and ensure that team members are meeting and exceeding individual and store goals.
2. Monitor customer service to ensure customers have a positive shopping experience.
3. Coaching and developing team members by providing feedback, setting expectations, and providing support.
4. Thinking quickly on their feet and staying organized in a fast-paced environment.
5. Manage store operations, including POS systems, merchandising, and inventory management.
6. Lead by example while upholding company policies and standards.
7. Maintain a professional and positive attitude with customers and team members.
8. Resolve customer complaints and inquiries in a timely and professional manner.
9. Ensure compliance with safety guidelines and company regulations.

According to JobzMall, the average salary range for a Retail Team Lead in Boston, MA, USA is $31,000 - $45,000 per year. This range may vary depending on the company, experience, and job duties.

New Balance Athletics, Inc., best known as simply New Balance, is an American multinational corporation based in the Boston, Massachusetts area. The company was founded in 1906 as the "New Balance Arch Support Company" and is one of the world's major sports footwear and apparel manufacturers.