Nelnet is looking for a Loan Servicing Specialist with excellent customer service and organizational skills to join our team. In this role, you will manage a portfolio of loans, process loan payments, and provide excellent customer service to loan holders. If you enjoy working in a fast-paced environment and have the ability to stay organized and manage multiple tasks, this is the job for you!To be successful in this role, you must possess at least two years of loan servicing experience, a high school diploma or GED, and strong problem-solving skills. Additionally, you must have excellent communication and interpersonal skills, a professional demeanor, and the ability to manage multiple tasks while meeting deadlines. If you have a passion for customer service and are looking to make a positive difference in people’s lives, we want to hear from you!
Responsibilities:
- Manage a portfolio of loans
- Process loan payments
- Provide excellent customer service to loan holders
- Maintain a fast-paced environment
- Stay organized and manage multiple tasks
- Possess at least two years of loan servicing experience
- Have a high school diploma or GED
- Possess strong problem-solving skills
- Have excellent communication and interpersonal skills
- Maintain a professional demeanor
- Meet deadlines
- Make a positive difference in people’s lives
Excellent Customer Service Skills
Attention To Detail
Computer Proficiency
Strong Problem Solving/Troubleshooting Abilities
Excellent Communication Skills (Oral And Written)
Ability To Work Independently And As A Team Member
Experience With Loan Servicing And/Or Financial Services
Working Knowledge Of State And Federal Regulations
Documentation
Accounting
Banking
Research
Data Entry
Communication
Filing
Attention to detail
Problem Solving
Negotiation
customer service
Compliance
Organization
Loan servicing
Technology
Communication
Leadership
Negotiation
Time management
Interpersonal Skills
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Loan Servicing Specialist in Dallas, TX, USA is $48,000- $60,000 per year. This range includes base salary, commissions, bonuses, and other forms of compensation. The range may vary depending on the employer, qualifications, and experience of the Loan Servicing Specialist.
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Nelnet, Inc., is a United States–based conglomerate that deals in the administration and repayment of student loans and education financial services.

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