Nelnet

Loan Servicing Specialist

Nelnet

Dallas, TX, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Nelnet is looking for a Loan Servicing Specialist with excellent customer service and organizational skills to join our team. In this role, you will manage a portfolio of loans, process loan payments, and provide excellent customer service to loan holders. If you enjoy working in a fast-paced environment and have the ability to stay organized and manage multiple tasks, this is the job for you!To be successful in this role, you must possess at least two years of loan servicing experience, a high school diploma or GED, and strong problem-solving skills. Additionally, you must have excellent communication and interpersonal skills, a professional demeanor, and the ability to manage multiple tasks while meeting deadlines. If you have a passion for customer service and are looking to make a positive difference in people’s lives, we want to hear from you!

Responsibilities:

  1. Manage a portfolio of loans
  2. Process loan payments
  3. Provide excellent customer service to loan holders
  4. Maintain a fast-paced environment
  5. Stay organized and manage multiple tasks
  6. Possess at least two years of loan servicing experience
  7. Have a high school diploma or GED
  8. Possess strong problem-solving skills
  9. Have excellent communication and interpersonal skills
  10. Maintain a professional demeanor
  11. Meet deadlines
  12. Make a positive difference in people’s lives
Where is this job?
This job is located at Dallas, TX, USA
Job Qualifications
  • Excellent Customer Service Skills

  • Attention To Detail

  • Computer Proficiency

  • Strong Problem Solving/Troubleshooting Abilities

  • Excellent Communication Skills (Oral And Written)

  • Ability To Work Independently And As A Team Member

  • Experience With Loan Servicing And/Or Financial Services

  • Working Knowledge Of State And Federal Regulations

Required Skills
  • Documentation

  • Accounting

  • Banking

  • Research

  • Data Entry

  • Communication

  • Filing

  • Attention to detail

  • Problem Solving

  • Negotiation

  • customer service

  • Compliance

  • Organization

  • Loan servicing

  • Technology

Soft Skills
  • Communication

  • Leadership

  • Negotiation

  • Time management

  • Interpersonal Skills

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Loan Servicing Specialist in Dallas, TX, USA is $48,000- $60,000 per year. This range includes base salary, commissions, bonuses, and other forms of compensation. The range may vary depending on the employer, qualifications, and experience of the Loan Servicing Specialist.

Additional Information
Nelnet is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 20th, 2023
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
Reposted

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

About Nelnet

Nelnet, Inc., is a United States–based conglomerate that deals in the administration and repayment of student loans and education financial services.

Frequently asked questions

Get interviewed today!

JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.

Get Started