Nelnet is looking for an experienced Loan Servicing Specialist to join our team! This position requires a highly motivated individual with the ability to multi-task and manage time efficiently. The Loan Servicing Specialist will be responsible for providing excellent customer service and managing a variety of loan servicing tasks.The ideal candidate will have a minimum of 2 years of experience in loan servicing and a strong understanding of loan documentation, policies, and procedures. The successful candidate must also possess excellent communication and problem-solving skills, and be able to work independently as well as part of a team. Knowledge of loan origination systems and federal and state regulations is also required.This is an excellent opportunity to join a growing team and make your mark on the business. If you have the qualifications and experience necessary to excel in this role, we encourage you to apply today and join our team!
Responsibilities:
- Provide excellent customer service in response to loan servicing inquiries
- Manage a variety of loan servicing tasks such as loan origination, loan documentation, loan servicing policies, and loan procedures
- Ensure compliance with federal and state regulations
- Utilize loan origination systems to manage loan servicing activities
- Monitor and troubleshoot loan servicing issues
- Manage time efficiently and multi-task effectively
- Maintain accurate records of loan servicing activities
- Work collaboratively with team members to ensure a productive and successful work environment
- Identify and resolve loan servicing discrepancies
- Execute loan servicing processes and procedures in accordance with established standards and regulations
Excellent Customer Service Skills
Excellent Communication Skills
Strong Problem Solving And Analytical Skills
Proficiency In Microsoft Office Suite
Experience With Loan Servicing Or Account Management
Knowledge Of Account Reconciliation
Ability To Manage Multiple Tasks Efficiently
Ability To Operate In A Fast-Paced Environment
Financial Analysis
Accounting
Data Entry
Communication
Multitasking
Problem Solving
customer service
Compliance
Loan origination
Loan servicing
Loan documentation
Collections
Organizational
Technology
Document Review
Communication
Leadership
Problem Solving
Time management
Interpersonal Skills
creativity
Organization
Critical thinking
Teamwork
Adaptability
According to JobzMall, the average salary range for a Loan Servicing Specialist in Aurora, CO, USA is between $49,360 and $77,040. Salaries can vary based on a variety of factors, such as experience, qualifications, location, and industry.
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Nelnet, Inc., is a United States–based conglomerate that deals in the administration and repayment of student loans and education financial services.
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