Loan Servicing Specialist

Nelnet is looking for an experienced and driven Loan Servicing Specialist to join our team. As a Loan Servicing Specialist, you will have the opportunity to work with a diverse team in a fast-paced and exciting environment. You will be responsible for providing excellent customer service and performing loan servicing tasks accurately and efficiently.The ideal candidate for this position has experience in loan servicing, banking, or financial services. They should have excellent customer service skills, a strong attention to detail, and the ability to learn and adapt quickly in this dynamic role. The Loan Servicing Specialist must also demonstrate strong problem-solving and communication skills. If you are an experienced and motivated individual looking to make a difference, then we want to hear from you.

Responsibilities:

1. Provide excellent customer service to clients in need of loan servicing services.
2. Accurately and efficiently process loan servicing tasks.
3. Maintain a high level of accuracy while completing loan servicing tasks.
4. Remain up-to-date on industry best practices and regulations.
5. Handle customer inquiries and complaints in a professional and timely manner.
6. Identify and address any discrepancies in customer accounts.
7. Utilize problem-solving and communication skills to resolve customer issues.
8. Create and maintain customer accounts and records.
9. Develop and maintain strong relationships with customers.
10. Monitor customer accounts for any potential issues or discrepancies.

According to JobzMall, the average salary range for a Loan Servicing Specialist in Omaha, NE, USA is $28,500 - $60,000 per year. The salary range can vary depending on the individual's experience, qualifications, and the company they are employed by.

Nelnet, Inc., is a United States–based conglomerate that deals in the administration and repayment of student loans and education financial services.