NBCUniversal Media

Manager, Training & Quality

NBCUniversal Media

Orlando, FL, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Are you passionate about developing and delivering high-quality training programs? Do you have a keen eye for detail and a drive for continuous improvement? NBCUniversal Media is seeking a dynamic individual to join our team as the Manager of Training & Quality. In this role, you will play a crucial role in ensuring that our employees are equipped with the necessary skills and knowledge to succeed in their roles. We are looking for a highly motivated and experienced individual who is dedicated to excellence and has a strong background in training and quality control. If you are ready to take on a challenging and rewarding position in a fast-paced media company, then we want to hear from you.

  1. Develop and implement training programs: Design, plan, and execute training programs that align with the company's goals and objectives.
  2. Monitor and evaluate training effectiveness: Continuously assess the effectiveness of training programs and make necessary improvements to ensure optimal employee performance.
  3. Identify training needs: Conduct thorough assessments of employee skills and identify areas where training is needed to improve performance.
  4. Create training materials: Develop engaging and informative training materials such as presentations, manuals, and videos that effectively convey important information to employees.
  5. Coordinate training sessions: Schedule and organize training sessions, ensuring that all employees are aware of the training and have the necessary resources to participate.
  6. Manage training budget: Develop and manage the training budget, ensuring that resources are allocated efficiently and effectively.
  7. Ensure quality control: Develop and implement quality control measures to ensure that all training materials and programs meet the company's standards.
  8. Stay updated on industry trends: Keep abreast of industry developments and best practices to continuously improve training programs and ensure they remain relevant and effective.
  9. Provide feedback and coaching: Provide constructive feedback and coaching to employees to help them improve their performance and achieve their career goals.
  10. Collaborate with stakeholders: Work closely with various departments and stakeholders to identify training needs and develop programs that meet their specific needs.
  11. Manage a team: Lead and manage a team of trainers and quality control specialists to ensure all training programs are delivered effectively and meet the company's standards.
  12. Maintain records: Keep accurate records of training activities, attendance, and employee progress to track the success of training programs and identify areas for improvement.
  13. Uphold company values: Serve as a role model for the company's values and promote a positive and inclusive work culture through training programs.
  14. Adhere to legal and ethical standards: Ensure all training programs and materials comply with legal and ethical standards to maintain the company's reputation and avoid any legal issues.
  15. Continuously improve processes: Identify and implement process
Where is this job?
This job is located at Orlando, FL, USA
Job Qualifications
  • Bachelor's Degree In A Relevant Field Such As Business, Communications, Or Media.

  • Minimum Of 5 Years Of Experience In Training And Quality Management, Preferably In A Media Or Entertainment Industry.

  • Strong Understanding Of Training And Development Methods, Instructional Design, And Best Practices For Quality Assurance.

  • Excellent Communication And Leadership Skills, With The Ability To Effectively Train And Motivate A Team.

  • Experience With Data Analysis And Reporting, With A Focus On Identifying And Implementing Improvements To Training And Quality Processes.

Required Skills
  • Quality Assurance

  • Performance Management

  • Data Analysis

  • Communication

  • Time Management

  • Coaching

  • Presentation skills

  • Leadership

  • Conflict Resolution

  • Team Building

  • Problem-Solving

  • Training Development

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Manager, Training & Quality in Orlando, FL, USA is between $75,000 and $105,000 per year. This salary range can vary depending on factors such as the size and industry of the company, level of experience, and specific job responsibilities. Some companies may also offer bonuses and other benefits in addition to the base salary.

Additional Information
NBCUniversal Media is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 4th, 2025
Apply BeforeMay 10th, 2026
This job posting is from a verified source. 
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About NBCUniversal Media

NBCUniversal Media, LLC, or NBCUniversal, is an American worldwide mass media conglomerate owned by Comcast and headquartered at Rockefeller Plaza's Comcast Building in Midtown Manhattan, New York City.

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