Account Services Representative

Welcome to NBCUniversal Media, where we strive to bring the best in entertainment, news, and sports to audiences around the world. We are currently seeking a highly motivated and customer-focused individual to join our team as an Account Services Representative. In this role, you will play a critical part in maintaining and growing our relationships with clients and ensuring the success of our advertising campaigns. We are looking for someone who is a team player, has excellent communication skills, and is passionate about the media industry. If you meet these qualifications and have a strong desire to work in a fast-paced and dynamic environment, we would love to hear from you.

1. Develop and maintain strong relationships with clients to ensure client satisfaction and retention.
2. Serve as the main point of contact for clients, addressing any questions or concerns they may have.
3. Collaborate with sales teams to create and execute successful advertising campaigns.
4. Prepare and present campaign proposals and reports to clients, highlighting performance and recommendations for improvement.
5. Monitor campaign delivery and make necessary adjustments to ensure campaign goals are met.
6. Assist with the onboarding process for new clients, providing them with all necessary information and resources.
7. Stay up-to-date on industry trends and changes, and provide insights and recommendations to clients.
8. Work closely with internal teams including sales, marketing, and operations to ensure seamless execution of campaigns.
9. Provide exceptional customer service and act as a brand ambassador for NBCUniversal Media.
10. Participate in team meetings to discuss strategies and provide updates on client accounts.
11. Proactively identify and address any potential issues or challenges with client accounts.
12. Continuously look for opportunities to improve and streamline processes for increased efficiency.
13. Collaborate with cross-functional teams to develop and implement new strategies for client retention and growth.
14. Maintain accurate and updated records of all client interactions and account details.
15. Represent NBCUniversal Media in a professional and positive manner at all times.

According to JobzMall, the average salary range for a Account Services Representative in New York, NY, USA is $43,000 - $60,000 per year. This can vary depending on the specific company, experience level, and job responsibilities. Some companies may offer additional benefits and bonuses as well.

NBCUniversal Media, LLC, or NBCUniversal, is an American worldwide mass media conglomerate owned by Comcast and headquartered at Rockefeller Plaza's Comcast Building in Midtown Manhattan, New York City.