Unified Communications Engineer

Edinburgh, UK

Full-TimeDepends on ExperienceSenior LevelMasters

Job Description

We are looking for a Unified Communications Engineer to join the NatWest Group team who is passionate about technology and delivering a superior customer experience. As our Unified Communications Engineer, you will be responsible for the planning, installation, configuration, and maintenance of our unified communications systems. The ideal candidate for this role will have a keen attention to detail and strong problem-solving skills, as well as experience in the installation and maintenance of communication systems for large organizations. The successful candidate will also possess excellent communication and collaboration abilities, and be able to work in a fast-paced environment. If this sounds like you, please read on and apply!

Responsibilities:

Plan, install, configure, and maintain unified communications systems for the NatWest Group.
Troubleshoot and resolve any technical issues related to the communication systems.
Monitor the performance of the communication systems and take proactive measures to improve their efficiency.
Develop and implement strategies for the optimization of the communication systems.
Establish and maintain relationships with vendors and suppliers.
Train and mentor team members on the use of the communication systems.
Ensure the security of the communication systems and protect them from cyber threats.
Stay up-to-date with the latest technologies and trends in the communication industry.
Work closely with other teams to provide excellent customer service.
Document all changes and updates to the communication systems.

Where is this job?

This job is located at Edinburgh, UK

Job Qualifications

Etc)
Excellent Written And Verbal Communication
Cisco
Experience With Unified Communication Systems (E.g. Microsoft Lync/Skype For Business
Avaya
Strong Knowledge Of Voip Technologies And Protocols
Experience In Configuring
Deploying And Maintaining Enterprise Voice Applications
Experience In Troubleshooting And Resolving Complex Voice Network Issues
Strong Knowledge Of Lan/Wan Technologies And Protocols
Ability To Diagnose And Resolve Voip Performance Issues

Required Skills

Integration
Security
Networking
Troubleshooting
Support
Cloud
VoIP
Maintenance
SIP
Network design
System Administration
Telephony
Configuration
Video Conferencing
Unified Communications

Soft Skills

Communication
Conflict Resolution
Leadership
Problem Solving
Time management
Interpersonal Skills
creativity
self-motivation
Teamwork
Adaptability

Compensation

According to JobzMall, the average salary range for a Unified Communications Engineer in Edinburgh, UK is £35,000-£47,000 per annum. This salary range is based on the salary data from recent job postings on the JobzMall job board, as well as salary survey data from various employers and recruiting agencies.

Additional Information

NatWest Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Required LanguagesEnglish

Job PostedOctober 31st, 2023

Apply BeforeMay 22nd, 2025

This job posting is from a verified source.

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