
ServiceNow Software Engineer
At NatWest Group, we strive to deliver exceptional customer experiences through cutting-edge technology. As a ServiceNow Software Engineer, you will play a crucial role in designing, developing, and maintaining our ServiceNow platform, ensuring smooth and efficient operations across various business functions. We are looking for a highly skilled and passionate individual who is driven to improve processes, automate workflows, and enhance user experience. If you have a strong background in ServiceNow development and a passion for delivering innovative solutions, we would love to have you on our team. Join us at NatWest Group and make a difference through technology.
- Design, develop, and maintain the ServiceNow platform for NatWest Group, ensuring its smooth and efficient operation.
- Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions on the ServiceNow platform.
- Develop and implement new features and functionalities on the ServiceNow platform to enhance the user experience.
- Troubleshoot and debug any issues or bugs that arise on the ServiceNow platform, ensuring timely resolution.
- Continuously monitor and optimize the performance of the ServiceNow platform to ensure its reliability and scalability.
- Stay updated with the latest ServiceNow updates and technologies and proactively propose and implement improvements to the platform.
- Drive process improvements and automation initiatives through the ServiceNow platform to increase efficiency and productivity.
- Work closely with stakeholders to gather feedback and incorporate it into future updates and enhancements of the ServiceNow platform.
- Ensure all ServiceNow development adheres to industry best practices and standards.
- Collaborate with the wider technology team to integrate the ServiceNow platform with other systems and applications.
- Mentor and coach junior team members on ServiceNow development best practices.
- Act as a subject matter expert on ServiceNow and provide guidance and support to other teams within the organization.
- Document all development processes, procedures, and configurations related to the ServiceNow platform.
- Participate in code reviews to ensure quality and consistency of code across the ServiceNow platform.
- Adhere to NatWest Group's security and data protection policies while developing on the ServiceNow platform.
Bachelor's Degree In Computer Science, Software Engineering, Or A Related Field.
Minimum Of 3 Years Of Experience Working With Servicenow Platform, Including Development And Customization.
Strong Proficiency In Javascript, Html, Css, And Other Web Development Languages.
Familiarity With Agile Methodologies And Devops Practices.
Servicenow Certification(S) In Application Development, Implementation, Or Administration Is Preferred.
Change Management
Javascript
Web Development
Data Analysis
Agile Methodology
Incident Management
ITIL Framework
Configuration management
HTML/CSS
Service Catalog
Servicenow Platform
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a ServiceNow Software Engineer in Bengaluru, Karnataka, India is between ₹600,000 - ₹1,200,000 per year. This can vary depending on factors such as experience, skills, and the specific company hiring.
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NatWest Group plc is a majority state-owned British banking and insurance holding company, based in Edinburgh, Scotland.

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