Welcome to NatWest Group, a leading financial institution committed to delivering exceptional user experiences to our customers. We are currently seeking a skilled Senior UX Designer to join our innovative team and help us shape the future of digital banking. As a Senior UX Designer, you will play a crucial role in understanding and meeting the needs of our diverse customer base through user-centered design principles. We are looking for someone with a strong background in UX design, a passion for solving complex problems, and a desire to create intuitive and impactful user experiences. If you are a creative and strategic thinker with a customer-centric mindset, we would love to hear from you. Join us in revolutionizing the way people interact with their finances and make a difference in the lives of millions of customers.
- Develop and implement user-centered design strategies to improve the overall user experience of NatWest Group's digital platforms.
- Conduct user research and gather insights to understand the needs and preferences of our diverse customer base.
- Collaborate with cross-functional teams to translate business requirements into intuitive and impactful user experiences.
- Create wireframes, mockups, and prototypes to communicate design concepts and gather feedback.
- Lead and facilitate design workshops and brainstorming sessions to generate innovative ideas and solutions.
- Conduct usability testing and gather feedback from customers to inform design decisions and improvements.
- Stay up-to-date with industry trends and best practices in UX design to continuously improve our digital products and services.
- Mentor and provide guidance to junior UX designers, sharing knowledge and expertise to help develop their skills.
- Work closely with product managers, developers, and other stakeholders to ensure alignment and timely delivery of design projects.
- Use data and analytics to evaluate the success of design solutions and make data-driven decisions for future improvements.
- Advocate for a customer-centric mindset within the organization and promote the importance of user experience in business decision-making.
- Collaborate with external partners and agencies to leverage their expertise and resources in design projects.
- Be a strong brand ambassador for NatWest Group, ensuring all designs align with brand guidelines and standards.
- Continuously strive for excellence and push the boundaries of what is possible in digital banking, contributing to the overall success and growth of the organization.
Minimum Of 8 Years Experience In User Experience Design, With A Strong Portfolio Showcasing A Range Of Successful Projects.
Extensive Knowledge Of Ux Research Methods And Ability To Translate Findings Into Actionable Design Solutions.
Proficiency In User-Centered Design Principles And Ability To Apply Them In A Fast-Paced, Agile Environment.
Experience Leading And Mentoring A Team Of Designers, Providing Guidance And Feedback To Ensure High Quality Deliverables.
Strong Collaboration And Communication Skills, With The Ability To Effectively Present Design Concepts And Ideas To Stakeholders At All Levels Of The Organization.
Prototyping
Information architecture
Interaction design
Visual design
Design Thinking
User Research
usability testing
User-centered Design
Wireframing
User testing
Persona Development
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
Interpersonal Skills
creativity
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Senior UX Designer in London, UK is £60,000 - £75,000 per year. This may vary depending on factors such as the specific company, the individual's level of experience and skills, and the industry they are working in. In general, senior UX designers in London tend to earn higher salaries compared to other cities in the UK.
Apply with Video Cover Letter Add a warm greeting to your application and stand out!
NatWest Group plc is a majority state-owned British banking and insurance holding company, based in Edinburgh, Scotland.

Get interviewed today!
JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.
Get Started