Recoveries Relationship Manager

Are you looking for a challenging and rewarding career in the banking industry? Look no further than NatWest Group! We are currently seeking a dynamic and driven individual to join our team as a Recoveries Relationship Manager. In this role, you will be responsible for managing and overseeing the recovery of bad debts and delinquent accounts for our clients. We are looking for someone with a strong background in banking and collections, who is able to build and maintain strong relationships with both internal and external stakeholders. If you have a passion for problem-solving and a commitment to providing exceptional customer service, we want to hear from you. Join us at NatWest Group and take your career to the next level!

1. Develop and implement recovery strategies for bad debts and delinquent accounts.
2. Manage and oversee the recovery process for multiple client accounts.
3. Communicate and negotiate with clients and external stakeholders to achieve successful recovery outcomes.
4. Analyze and monitor client accounts to identify potential risks and proactively address them.
5. Collaborate with internal teams such as credit, legal, and compliance to ensure compliance with company policies and procedures.
6. Maintain accurate and up-to-date records of recovery activities and progress.
7. Provide regular updates and reports to management on recovery efforts and outcomes.
8. Build and maintain strong relationships with internal and external stakeholders, including clients, vendors, and industry partners.
9. Identify and implement process improvements to increase efficiency and effectiveness in the recovery process.
10. Stay up-to-date with industry trends and regulations related to debt recovery and collections.
11. Act as a subject matter expert and provide guidance and training to other team members.
12. Maintain a high level of customer service and professionalism while dealing with difficult situations and customers.
13. Adhere to company values and standards of conduct at all times.
14. Continuously strive to meet and exceed performance targets and goals.
15. Represent NatWest Group in a positive and professional manner at all times.

According to JobzMall, the average salary range for a Recoveries Relationship Manager in London, UK is between £40,000 to £60,000 per year. This can vary depending on factors such as experience, qualifications, and the specific industry or company the individual is working in. Additionally, bonuses and commission may also be offered as part of the total compensation package.

NatWest Group plc is a majority state-owned British banking and insurance holding company, based in Edinburgh, Scotland.