Operational Resilience Support Manager

Welcome to NatWest Group, one of the largest and most trusted banking institutions in the UK. We are currently seeking a highly skilled and motivated Operational Resilience Support Manager to join our dynamic team. As a global organization, our goal is to provide exceptional services to our customers while maintaining our commitment to operational excellence. In this role, you will be responsible for supporting the development and implementation of our operational resilience framework to ensure the continued success and sustainability of our operations. We are looking for a candidate with a strong understanding of operational resilience, excellent communication skills, and a passion for driving positive change. If you have the qualifications and experience we are looking for, we would love to hear from you. Join us and help us build a resilient future for our customers and our organization.

1. Develop and maintain the operational resilience framework for NatWest Group, ensuring alignment with industry best practices and regulatory requirements.
2. Collaborate with cross-functional teams to identify and assess potential risks to business operations and develop strategies to mitigate them.
3. Conduct regular audits and reviews to assess the effectiveness of the operational resilience framework and identify areas for improvement.
4. Monitor and report on key performance indicators related to operational resilience, providing insights and recommendations to senior management.
5. Train and educate employees on operational resilience principles and practices to ensure a culture of resilience across the organization.
6. Serve as a subject matter expert on operational resilience, providing guidance and support to business units and senior leadership.
7. Develop and maintain relationships with external stakeholders, such as regulators and industry peers, to stay informed on industry trends and best practices.
8. Oversee the development and maintenance of business continuity plans and crisis management procedures.
9. Lead and support incident response and crisis management activities, including post-incident reviews and lessons learned.
10. Stay informed on emerging risks and threats to business operations and proactively recommend strategies to mitigate them.
11. Collaborate with IT and cyber security teams to ensure the resilience of critical technology systems and infrastructure.
12. Manage and mentor a team of operational resilience professionals, providing guidance and support to help them achieve their goals.
13. Continuously assess and improve the operational resilience program to ensure its effectiveness and alignment with business objectives.
14. Represent NatWest Group in industry forums and conferences, sharing insights and best practices on operational resilience.
15. Uphold NatWest Group's values and culture, promoting a positive and inclusive working environment for all employees.

According to JobzMall, the average salary range for a Operational Resilience Support Manager in Edinburgh, UK is between £40,000 - £65,000 per year. However, this may vary depending on factors such as the size and type of company, level of experience, and specific job responsibilities. Some companies may also offer bonuses, benefits, and other forms of compensation. It is recommended to research the specific company and job listing for more accurate salary information.

NatWest Group plc is a majority state-owned British banking and insurance holding company, based in Edinburgh, Scotland.