Natera

Manager, Clinical Data Reporting

Natera

13011 McCallen Pass Building D, Austin, TX 78753, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Create workflow documents including departmental standard operating procedure; track changes to reporting process and provide appropriate training. Create schedules to ensure adequate staff is available for the workload and approve timecards. Write and conduct yearly performance reviews where feedback and career plans are provided. Interview potential candidates and influences final hiring selection. Mentor and train new employees. Work in conjunction with Sr. Director and RAQA on CRI root cause issues and log all pertinent data for resolution. Perform random quality checks for all agents to maintain highest standards of accuracy and quality. Maintain a tracking mechanism to monitor and track reporting errors. Available real time for employees that require assistance.

Where is this job?
This job is located at 13011 McCallen Pass Building D, Austin, TX 78753, USA
Job Qualifications
  • At least 5 years of data entry/customer service experience required

  • A minimum of 6 months of experience in Clinical Data Reporting

  • Experience with LIMS preferred

  • Ability to deal with challenging circumstances

  • Bilingual a plus

Required Skills
  • Customer Relationship Management

  • Time Management

  • MS Word

  • MS Outlook

  • MS Excel skills

  • Data collection and maintenance

Soft Skills
  • Verbal communication

  • written communication

  • Self-Motivated

  • Adaptability

  • Problem Solving Skills

  • Multi-tasker

Compensation

According to JobzMall, the average salary range for a Manager, Clinical Data Reporting in 13011 McCallen Pass Building D, Austin, TX 78753, USA is $78,000 to $110,000 per year. Salaries for this role vary based on experience, industry, and location.

Additional Information
Natera is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedDecember 11th, 2020
Apply BeforeAugust 19th, 2025
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About Natera

Natera is a genetic testing company that operates a CLIA-certified laboratory in San Carlos, California.

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