
Manager, Clinical Data Reporting
Create workflow documents including departmental standard operating procedure; track changes to reporting process and provide appropriate training. Create schedules to ensure adequate staff is available for the workload and approve timecards. Write and conduct yearly performance reviews where feedback and career plans are provided. Interview potential candidates and influences final hiring selection. Mentor and train new employees. Work in conjunction with Sr. Director and RAQA on CRI root cause issues and log all pertinent data for resolution. Perform random quality checks for all agents to maintain highest standards of accuracy and quality. Maintain a tracking mechanism to monitor and track reporting errors. Available real time for employees that require assistance.
At least 5 years of data entry/customer service experience required
A minimum of 6 months of experience in Clinical Data Reporting
Experience with LIMS preferred
Ability to deal with challenging circumstances
Bilingual a plus
Customer Relationship Management
Time Management
MS Word
MS Outlook
MS Excel skills
Data collection and maintenance
Verbal communication
written communication
Self-Motivated
Adaptability
Problem Solving Skills
Multi-tasker
According to JobzMall, the average salary range for a Manager, Clinical Data Reporting in 13011 McCallen Pass Building D, Austin, TX 78753, USA is $78,000 to $110,000 per year. Salaries for this role vary based on experience, industry, and location.
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Natera is a genetic testing company that operates a CLIA-certified laboratory in San Carlos, California.

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