Referral Management Specialist

At MUSC Health, we are looking for a talented Referral Management Specialist to join our team and help us provide world-class healthcare to our patients. The ideal candidate for this role should possess excellent organizational skills, be highly detail-oriented, and have strong interpersonal and customer service skills.The Referral Management Specialist is responsible for ensuring that referrals for specialty services are completed in a timely and efficient manner. This role is also responsible for responding to inquiries from physicians, patients, and other healthcare providers in order to ensure that all referrals are handled properly. The ideal candidate for this role should possess excellent problem solving and communication skills, and have a keen eye for detail.We are looking for a candidate with a minimum of two years’ experience in a healthcare environment, preferably in a referral management role. A Bachelor’s degree in a related field is preferred but not required. The successful candidate must also have a thorough understanding of medical terminology, HIPAA regulations, and electronic health records (EHR).If you think you have what it takes to be a Referral Management Specialist at MUSC Health, we encourage you to apply today!

Responsibilities:

1. Ensure referrals for specialty services are completed in a timely and efficient manner.
2. Respond to inquiries from physicians, patients, and other healthcare providers.
3. Utilize problem solving and communication skills to address any issues that arise.
4. Maintain a thorough understanding of medical terminology, HIPAA regulations, and electronic health records (EHR).
5. Monitor and track referrals to ensure they are being processed correctly.
6. Provide assistance to patients and families in navigating the referral process.
7. Follow up with physicians and other healthcare providers to confirm receipt of referrals.
8. Maintain accurate and up-to-date records of all referrals.
9. Ensure that all necessary paperwork is completed and filed appropriately.
10. Assist with additional tasks and projects as needed.

According to JobzMall, the average salary range for a Referral Management Specialist in Orangeburg, SC, USA is between $35,622 and $60,955. The salary range will depend on the level of experience and qualifications of the professional.

MUSC Health is a leading academic medical center renowned for its commitment to patient-centered care, innovative research, and comprehensive education. As part of the Medical University of South Carolina, it offers employees the opportunity to work alongside top-tier professionals in a collaborative environment. With a focus on advancing healthcare through cutting-edge technology and a diverse range of specialties, MUSC Health empowers its workforce to make a meaningful impact in the lives of patients and communities.