Program Manager - Patient Access Liaison

Welcome to MUSC Health, where our mission is to provide exceptional patient care, education, and research to the community. We are currently seeking a dedicated and experienced Program Manager - Patient Access Liaison to join our team. In this role, you will play a crucial role in ensuring seamless and efficient patient access to our world-class healthcare services. As a Program Manager, you will be responsible for developing and implementing strategies to improve patient access and experience, while also collaborating with various departments to streamline processes and procedures. If you are a highly organized, detail-oriented individual with a passion for delivering exceptional patient care, we encourage you to apply.

1. Develop and implement strategies to improve patient access to MUSC Health services.
2. Collaborate with various departments to streamline processes and procedures related to patient access.
3. Monitor and analyze patient access data to identify areas for improvement and implement solutions.
4. Train and educate staff on patient access processes and procedures.
5. Serve as a liaison between patients and MUSC Health, ensuring a positive and seamless experience for patients.
6. Communicate with patients and their families to address any concerns or issues related to patient access.
7. Stay current with industry trends and best practices related to patient access.
8. Develop and maintain relationships with external partners to enhance patient access initiatives.
9. Coordinate with billing and insurance departments to ensure accurate and timely processing of patient information.
10. Create and maintain reports on patient access metrics and present findings to leadership.
11. Monitor patient satisfaction and implement improvements as needed.
12. Maintain compliance with all relevant laws, regulations, and policies related to patient access.
13. Develop and manage a team of patient access specialists to ensure efficient and effective operations.
14. Collaborate with marketing and communication teams to promote patient access services.
15. Participate in cross-functional teams to develop and implement organization-wide initiatives related to patient access.

According to JobzMall, the average salary range for a Program Manager - Patient Access Liaison in Charleston, SC, USA is between $52,000 and $80,000 per year. This may vary depending on the specific organization, level of experience, and other factors.