
Patient Access Specialist (Inpatient)
At MUSC Health, we are dedicated to providing exceptional care to our patients and their families. Our team of dedicated healthcare professionals works tirelessly to ensure that each and every patient has a positive and comfortable experience during their stay with us. We are currently seeking a Patient Access Specialist (Inpatient) to join our team and help us provide the highest level of care to our patients.As a Patient Access Specialist (Inpatient), you will be responsible for coordinating and facilitating the admission, registration, and financial processes for our inpatient population. You will play a crucial role in ensuring that our patients receive timely and accurate care by obtaining and verifying all necessary information and documents. Your attention to detail, strong communication skills, and ability to navigate complex situations will be essential in this role.To be successful in this position, you must have a high school diploma or equivalent and at least one year of experience in a healthcare setting. You must also possess excellent customer service skills, the ability to multitask, and proficiency in computer applications. If you are a compassionate and detail-oriented individual who is passionate about providing exceptional care to patients, we encourage you to apply for this role. Join our team at MUSC Health and make a meaningful difference in the lives of our patients every day.
- Coordinate and facilitate the admission, registration, and financial processes for inpatient patients.
- Obtain and verify all necessary information and documents to ensure timely and accurate care.
- Communicate effectively with patients, their families, and interdisciplinary team members to ensure a positive and comfortable experience.
- Navigate complex situations and handle sensitive information with confidentiality and sensitivity.
- Provide exceptional customer service to patients and their families, addressing any concerns or issues promptly.
- Utilize computer applications and electronic medical records to accurately document patient information and ensure compliance with hospital policies and procedures.
- Collaborate with interdisciplinary team members to ensure efficient and effective flow of patient care.
- Maintain a high level of attention to detail to ensure accuracy in all processes and procedures.
- Continuously monitor and update patient information to ensure its accuracy and completeness.
- Stay up-to-date on all hospital policies and procedures related to patient access and admission processes.
- Participate in trainings and professional development opportunities to enhance skills and knowledge.
- Support the mission and values of MUSC Health by providing exceptional care to patients and their families.
In-Depth Knowledge Of Medical Terminology And Procedures: A Patient Access Specialist Must Possess A Strong Understanding Of Medical Terminology, Coding, And Procedures In Order To Accurately Process Patient Information And Maintain Compliance With Healthcare Regulations.
Experience With Electronic Medical Records And Insurance Verification: Musc Health Utilizes Electronic Medical Records, So Experience With Emr Systems Is A Must. Additionally, A Patient Access Specialist Should Have Experience With Insurance Verification And Be Able To Accurately Interpret And Communicate Insurance Coverage To Patients.
Excellent Communication And Customer Service Skills: Patient Access Specialists Are Often The First Point Of Contact For Patients, So Strong Communication And Customer Service Skills Are Essential. They Must Be Able To Effectively Communicate With Patients, Family Members, And Healthcare Providers In A Professional And Compassionate Manner.
Attention To Detail And Accuracy: As A Patient Access Specialist, Attention To Detail Is Crucial In Accurately Gathering And Inputting Patient Information, Verifying Insurance Coverage, And Processing Financial Information. A High Level Of Accuracy Is Necessary To Ensure The Proper Billing And Reimbursement For Services Provided.
Familiarity With Hipaa Regulations: Patient Access Specialists Are Responsible For Handling Sensitive Patient Information And Must Be Knowledgeable About Hipaa Regulations To Ensure Patient Privacy And Confidentiality. They Must Also Adhere To Musc Health's Privacy Policies And Procedures.
Data Entry
customer service
Medical Terminology
appointment scheduling
Insurance Verification
Hipaa Compliance
prior authorization
Billing And Coding
Patient Registration
Electronic Health Records
Admissions Processing
Communication
Conflict Resolution
Leadership
Time management
Interpersonal Skills
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Patient Access Specialist (Inpatient) in Charleston, SC, USA is $30,000 to $45,000 per year. However, this can vary depending on factors such as the specific employer, level of experience, and additional skills and certifications. Some individuals in this role may also receive benefits such as health insurance and retirement plans.
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