MUSCP - Financial Counselor

Are you passionate about helping others and making a positive impact in their lives? Do you have a background in finance and a strong understanding of healthcare billing and insurance processes? If so, we have an exciting opportunity for you at MUSC Health as a Financial Counselor.As a Financial Counselor at MUSC Health, you will play a crucial role in assisting patients with understanding and navigating their financial responsibilities related to their healthcare services. You will work closely with patients, their families, and insurance providers to ensure a smooth and transparent billing process.To excel in this role, we are seeking candidates with a minimum of 2 years of experience in a financial or healthcare setting, as well as a bachelor's degree in finance, accounting, or a related field. In addition, strong communication and organizational skills are a must, as well as the ability to work well in a team-oriented environment.If you are a compassionate individual with a strong financial background, we encourage you to apply for this rewarding position at MUSC Health. Join our dedicated team and make a difference in the lives of our patients every day.

1. Assist patients in understanding their financial responsibilities related to healthcare services.
2. Work closely with patients, their families, and insurance providers to ensure a smooth and transparent billing process.
3. Utilize knowledge of healthcare billing and insurance processes to accurately communicate financial information to patients.
4. Act as a resource for patients in regards to financial assistance programs and payment options.
5. Educate patients on their insurance coverage and assist in resolving any billing discrepancies.
6. Maintain accurate and updated patient financial records.
7. Collaborate with other members of the healthcare team to ensure a coordinated and efficient approach to billing and financial counseling.
8. Continuously monitor changes in healthcare policies and regulations to ensure compliance.
9. Provide excellent customer service to patients, addressing any concerns or questions regarding their financial responsibilities.
10. Contribute to the development and implementation of financial counseling policies and procedures.
11. Document all interactions and interventions with patients in a timely and thorough manner.
12. Attend trainings and meetings to stay up-to-date on financial counseling best practices.
13. Participate in quality improvement initiatives to enhance the patient experience.
14. Maintain confidentiality and adhere to all HIPAA regulations.
15. Collaborate with other financial counselors to ensure coverage for patients in case of absences or high volumes.
16. Meet productivity and accuracy goals set by management.
17. Foster a positive and respectful workplace culture by promoting teamwork, open communication, and professional development.

According to JobzMall, the average salary range for a MUSCP - Financial Counselor in Charleston, SC, USA is $36,000 - $45,000 per year. This can vary depending on the specific job duties, level of experience, and the employer. Some factors that may affect salary include the size and type of institution, location, and additional qualifications or certifications.