Medical Office Assistant

Welcome to MUSC Health, where we are committed to providing exceptional care to our patients. We are currently seeking a highly motivated and organized Medical Office Assistant to join our team. In this role, you will play a crucial part in supporting our healthcare providers and ensuring a smooth and efficient operation of our medical office. If you are a dedicated individual with excellent interpersonal skills and a passion for helping others, we encourage you to apply for this exciting opportunity at MUSC Health.

1. Greet and welcome patients, visitors, and staff in a friendly and professional manner.
2. Answer phone calls and respond to inquiries, routing calls to appropriate individuals as needed.
3. Schedule patient appointments and manage provider schedules to optimize efficiency.
4. Collect and enter patient information, including personal and insurance details, accurately and confidentially.
5. Prepare and maintain patient medical records, ensuring completeness and accuracy.
6. Assist with patient intake and check-in, including verifying insurance coverage and collecting co-payments.
7. Coordinate referrals to specialists and other medical facilities, ensuring timely and accurate communication.
8. Perform basic medical procedures, such as taking vitals and preparing patients for exams.
9. Maintain inventory of office and medical supplies, restocking as needed.
10. Keep the waiting room and exam rooms clean, organized, and stocked with necessary materials.
11. Communicate effectively with healthcare providers to ensure a seamless patient experience.
12. Handle sensitive and confidential information in a professional and discreet manner.
13. Assist with administrative tasks, such as filing, data entry, and record keeping.
14. Collaborate with other office staff to ensure smooth operation of the medical office.
15. Adhere to all HIPAA regulations and maintain patient confidentiality at all times.
16. Attend staff meetings and training sessions to stay updated on office procedures and policies.
17. Continuously seek to improve processes and procedures to enhance the patient experience.
18. Develop and maintain positive relationships with patients, staff, and healthcare providers.
19. Perform other duties as assigned by the office manager or healthcare providers.

According to JobzMall, the average salary range for a Medical Office Assistant in Bluffton, SC, USA is between $29,000 and $40,000 per year. However, this can vary depending on factors such as experience, education, and the specific employer. Some Medical Office Assistants may also receive benefits such as health insurance and paid time off.