MUSC Health

Digital Business Analyst

MUSC Health

Charleston, SC, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Welcome to MUSC Health, where we are dedicated to providing exceptional healthcare services to our community. We are currently seeking a highly motivated and experienced Digital Business Analyst to join our team. As a Digital Business Analyst, you will play a crucial role in driving our digital strategy and enhancing our online presence. We are looking for a detail-oriented individual with a strong understanding of digital technologies and a passion for leveraging data to drive business decisions. If you thrive in a fast-paced environment and have a proven track record of successfully implementing digital initiatives, we invite you to apply for this exciting opportunity.

  1. Develop and implement digital strategies to enhance MUSC Health's online presence and improve overall customer experience.
  2. Conduct thorough analysis of digital trends, customer behavior, and market competition to identify opportunities for growth and improvement.
  3. Collaborate with cross-functional teams to gather requirements and provide recommendations for digital projects.
  4. Create detailed project plans, timelines, and budgets for digital initiatives and ensure timely and successful execution.
  5. Utilize data analytics tools to track and measure the performance of digital campaigns and provide insights to drive business decisions.
  6. Monitor and report on key performance indicators related to digital projects, such as website traffic, conversion rates, and user engagement.
  7. Identify and troubleshoot any technical issues or bugs that may arise during the development and implementation of digital projects.
  8. Stay informed on industry best practices and emerging technologies to continuously improve MUSC Health's digital presence.
  9. Collaborate with marketing and communications teams to ensure consistency and alignment between digital strategies and overall brand messaging.
  10. Act as a liaison between technical and non-technical teams, translating business needs into technical requirements and vice versa.
  11. Train and support team members on new digital tools and technologies to optimize their usage and effectiveness.
  12. Proactively identify areas for improvement and make recommendations for process enhancements to streamline digital operations.
  13. Maintain a strong understanding of MUSC Health's products and services to effectively communicate and promote them through digital channels.
  14. Uphold and promote MUSC Health's brand guidelines and digital standards across all digital platforms.
  15. Stay up-to-date with industry regulations and compliance requirements related to digital marketing and ensure all digital initiatives are in compliance.
Where is this job?
This job is located at Charleston, SC, USA
Job Qualifications
  • Bachelor's Degree In Business Administration, Information Technology, Or A Related Field.

  • Minimum Of 3 Years Experience In Business Analysis, Preferably In A Healthcare Setting.

  • Proficient In Data Analytics And Reporting Tools Such As Sql, Power Bi, And Tableau.

  • Strong Understanding Of Healthcare Systems And Processes, Including Electronic Medical Records And Insurance Billing.

  • Excellent Communication And Interpersonal Skills, With The Ability To Collaborate With Various Stakeholders And Translate Technical Information For Non-Technical Team Members.

Required Skills
  • Quality Assurance

  • Process Improvement

  • Project Management

  • Data Analysis

  • customer service

  • Technical Writing

  • Data Visualization

  • User Research

  • Agile methodologies

  • Requirement Gathering

  • Change

  • Stakeholder Communication

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Multitasking

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Digital Business Analyst in Charleston, SC, USA is between $55,000 and $90,000 per year. This can vary depending on factors such as experience, education, and the specific company and industry. Some higher-paying companies in the Charleston area for this role include Blackbaud, Benefitfocus, and Boeing.

Additional Information
MUSC Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 17th, 2024
Apply BeforeJune 21st, 2025
This job posting is from a verified source. 
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