Mount Sinai Health System

Patient Coordinator

Mount Sinai Health System

Merrick, NY, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you looking for a role where you can make a difference in the lives of patients? Do you thrive in a fast-paced and dynamic healthcare environment? If so, come join our team at Mount Sinai Health System as a Patient Coordinator.In this role, you will be responsible for providing exceptional customer service and serving as a liaison between patients and healthcare providers. We are seeking a highly organized and compassionate individual who is passionate about helping others. A successful candidate will have excellent communication skills, attention to detail, and the ability to multitask in a busy healthcare setting.If you are ready to be a part of a team that is dedicated to providing the best possible care for our patients, we encourage you to apply for the position of Patient Coordinator at Mount Sinai Health System.

  1. Serve as the primary point of contact for patients, providing them with exceptional customer service and addressing any inquiries or concerns they may have.
  2. Schedule appointments and manage patient records, including updating personal and medical information as needed.
  3. Coordinate with healthcare providers to ensure timely and efficient patient care.
  4. Maintain a high level of accuracy and attention to detail when recording and managing patient information.
  5. Assist patients with insurance and billing inquiries, and work to resolve any issues that may arise.
  6. Communicate effectively with patients and healthcare providers to ensure all necessary information is relayed accurately.
  7. Collaborate with other team members to ensure a smooth flow of patient care and services.
  8. Act as a liaison between patients and healthcare providers, advocating for the needs of the patient.
  9. Provide support and assistance to patients and their families during their time at the healthcare facility.
  10. Remain up-to-date on healthcare industry standards and regulations to ensure compliance and provide the best possible care for patients.
  11. Utilize technology and software systems to manage patient appointments, records, and communication.
  12. Prioritize and manage multiple tasks in a fast-paced and dynamic healthcare environment.
  13. Maintain patient confidentiality and adhere to all HIPAA regulations.
  14. Continuously strive to improve processes and procedures to enhance the patient experience.
  15. Attend and actively participate in meetings and training sessions to stay current on the latest patient care protocols and procedures.
  16. Assist with other administrative tasks as needed to support the overall operations of the healthcare facility.
Where is this job?
This job is located at Merrick, NY, USA
Job Qualifications
  • Excellent Communication Skills: The Patient Coordinator Must Have Exceptional Communication Skills To Effectively Interact With Patients, Physicians, And Other Healthcare Professionals. This Includes Both Verbal And Written Communication.

  • Knowledge Of Medical Terminology: The Patient Coordinator Should Have A Good Understanding Of Medical Terminology To Accurately Communicate With Healthcare Professionals And Patients. This Knowledge Is Also Necessary To Maintain Accurate Patient Records.

  • Strong Organizational Skills: As A Patient Coordinator, The Individual Will Be Responsible For Managing Multiple Tasks And Organizing Patient Schedules. Therefore, Strong Organizational Skills Are Essential To Ensure Efficient And Effective Patient Care.

  • Experience With Electronic Medical Records (Emr): Mount Sinai Health System Uses Electronic Medical Records To Maintain Patient Information. Therefore, Experience With Emr Systems Is Preferred For A Patient Coordinator Position.

  • Customer Service Orientation: The Patient Coordinator Will Often Be The First Point Of Contact For Patients, And Therefore, Must Have A Customer Service-Oriented Approach. This Includes Being Empathetic, Patient, And Understanding Of Patients' Needs And Concerns.

Required Skills
  • Communication

  • Time Management

  • Scheduling

  • Multitasking

  • Interpersonal skills

  • Attention to detail

  • customer service

  • Medical Terminology

  • Computer proficiency

  • Organization

  • Problem-Solving

  • team

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Patient Coordinator in Merrick, NY, USA is between $35,000 to $50,000 per year. This can vary depending on factors such as education, experience, and the specific employer.

Additional Information
Mount Sinai Health System is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedDecember 31st, 2024
Apply BeforeJune 9th, 2026
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About Mount Sinai Health System

The Mount Sinai Health System is a hospital network in New York City. It was formed in September 2013 by merging the operations of Continuum Health Partners and the Mount Sinai Medical Center. The Health System is structured around eight hospital campuses and the Icahn School of Medicine at Mount Sinai.

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