Morgan Stanley

Workforce Management (WFM) Analyst

Morgan Stanley

Alpharetta, GA, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

At Morgan Stanley, we strive to be the best financial services firm in the market. As such, we are looking for a talented and motivated individual to join our team as a Workforce Management (WFM) Analyst. The successful candidate will have the opportunity to work in a fast-paced and dynamic environment, supporting our operations team by providing analysis and insights into our workforce planning and management.The ideal candidate should possess a high level of expertise in workforce management, including a thorough understanding of scheduling, forecasting, and optimization techniques. In addition, the successful candidate should have strong analytical skills, the ability to think strategically, and excellent communication skills. This individual should also be comfortable working independently and have the ability to multi-task effectively. A bachelor’s degree in a related field is desired, but not required.We are looking for an individual who is passionate about the financial services industry and who is a dedicated and resourceful problem-solver. If this position interests you and you feel you meet the qualifications, we look forward to hearing from you.

Responsibilities:

  1. Develop and implement effective workforce management solutions to optimize the performance of the operations team.
  2. Create and deliver timely and accurate forecasts, schedules, and performance metrics to identify areas of improvement.
  3. Utilize strong analytical skills to identify and resolve problems to ensure effective workforce planning and management.
  4. Analyze current performance of the operations team and develop plans for improvement.
  5. Monitor and maintain workforce data accuracy and integrity.
  6. Collaborate with management and other departments to support operational goals.
  7. Provide timely and effective communication to stakeholders and team members.
  8. Maintain knowledge of industry trends and best practices for workforce management.
  9. Adhere to all company policies and procedures.
Where is this job?
This job is located at Alpharetta, GA, USA
Job Qualifications
  • Excellent Communication Skills

  • Analytical Skills

  • Attention To Detail

  • Ability To Work Independently

  • Advanced Excel Knowledge

  • Problem-Solving Abilities

  • Understanding Of Workforce Management Principles

  • Knowledge Of Statistical Analysis

Required Skills
  • Documentation

  • Troubleshooting

  • Planning

  • Time Management

  • Scheduling

  • Forecasting

  • Auditing

  • Reporting

  • Interpreting

  • Strategic Thinking

  • Problem-Solving

  • Organizational

  • communicating

  • Analyzing

  • Collaborating

Soft Skills
  • Communication

  • Leadership

  • Interpersonal Skills

  • creativity

  • self-motivation

  • collaboration

  • Adaptability

  • Problem-Solving

  • Time-Management

  • Critical-thinking

Compensation

According to JobzMall, the average salary range for a Workforce Management (WFM) Analyst in Alpharetta, GA, USA is between $60,000 and $90,000 per year. This range can vary depending on experience, qualifications and other factors.

Additional Information
Morgan Stanley is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedOctober 13th, 2023
Apply BeforeMay 22nd, 2025
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About Morgan Stanley

Morgan Stanley provides investment banking products and services to its clients and customers including corporations, governments, financial institutions, and individuals. It operates through the following business segments: Institutional Securities, Wealth Management, and Investment Management. The Institutional Services segment provides financial advisory, capital-raising services, and related financing services on behalf of institutional investors.

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