Morgan Stanley

Registered Client Service Associate

Morgan Stanley

Allentown, PA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you passionate about providing exceptional client service? Do you thrive in a fast-paced, dynamic environment? As a Registered Client Service Associate at Morgan Stanley, you will have the opportunity to work with a team of dedicated professionals to deliver top-notch support to our valued clients. We are seeking a highly motivated individual with a client-centric mindset and strong communication skills to join our team. If you are driven, detail-oriented, and committed to excellence, we want to hear from you.

  1. Provide exceptional client service by responding promptly and effectively to client inquiries and requests.
  2. Collaborate with team members to ensure that client needs and expectations are met in a timely and efficient manner.
  3. Maintain a thorough understanding of the products and services offered by Morgan Stanley to effectively communicate with clients.
  4. Act as a liaison between clients and other departments within the company to resolve issues and ensure a seamless experience.
  5. Conduct research and gather information to assist clients with their financial needs and goals.
  6. Maintain accurate and up-to-date client records and documentation.
  7. Monitor and analyze client account activity and report any unusual or concerning activity to management.
  8. Keep abreast of industry trends and changes in regulations to ensure compliance with all policies and procedures.
  9. Continuously strive to improve client satisfaction by proactively identifying and addressing areas for improvement.
  10. Participate in training and development opportunities to enhance knowledge and skills.
  11. Handle confidential information with discretion and adhere to all privacy policies.
  12. Assist with administrative tasks and other duties as assigned by management.
  13. Adhere to all company and industry regulations and standards.
Where is this job?
This job is located at Allentown, PA, USA
Job Qualifications
  • Strong Knowledge Of Financial Products And Services: A Registered Client Service Associate Should Have A Deep Understanding Of Various Financial Products And Services Offered By Morgan Stanley, Including Investment Options, Retirement Planning, And Wealth Management.

  • Excellent Communication And Interpersonal Skills: This Role Involves Working Closely With Clients And Financial Advisors, So Strong Communication And Interpersonal Skills Are Essential For Building And Maintaining Strong Relationships.

  • Series 7 And 66 Licenses: These Licenses Are Required To Trade Securities And Provide Investment Advice, Respectively. A Candidate For This Role Should Already Have These Licenses Or Be Willing To Obtain Them Within A Set Timeframe.

  • Experience In Client Service Or Financial Industry: Previous Experience In A Client Service Role Or In The Financial Industry Is Highly Preferred For This Position. This Ensures That The Candidate Has A Solid Understanding Of The Industry And Can Effectively Handle Client Inquiries And Requests.

  • Detail-Oriented And Organized: As A Registered Client Service Associate, Attention To Detail And Organization Are Crucial For Managing Client Accounts And Ensuring Accuracy In Financial Transactions. Candidates Should Be Able To Demonstrate These Skills Through Their Previous Work Experience.

Required Skills
  • Financial Analysis

  • Data Entry

  • Account Management

  • Communication

  • Time Management

  • Problem Solving

  • customer service

  • Compliance regulations

  • Relationship Building

  • Sales Support

  • Client Retention

  • Investment Knowledge

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • flexibility

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Registered Client Service Associate in Allentown, PA, USA is $45,000 - $65,000 per year. However, this can vary depending on the specific company, years of experience, and other factors. Additionally, commission and bonuses may also be included in the total compensation package for this position.

Additional Information
Morgan Stanley is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 23rd, 2025
Apply BeforeMay 23rd, 2025
This job posting is from a verified source. 

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About Morgan Stanley

Morgan Stanley provides investment banking products and services to its clients and customers including corporations, governments, financial institutions, and individuals. It operates through the following business segments: Institutional Securities, Wealth Management, and Investment Management. The Institutional Services segment provides financial advisory, capital-raising services, and related financing services on behalf of institutional investors.

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