ISGM - FCRCO Query Resolution - Associate

Welcome to Morgan Stanley, a global financial services firm dedicated to providing our clients with exceptional service and innovative solutions. We are currently seeking a highly motivated and detail-oriented individual to join our team as an ISGM - FCRCO Query Resolution - Associate. In this role, you will play a crucial part in resolving queries related to Foreign Currency Restrictions and Capital Outflows for our clients, ensuring compliance with regulatory requirements. The ideal candidate will have a strong understanding of financial markets and regulations, excellent communication skills, and a passion for delivering exceptional client service. If you are looking to take the next step in your career and be a part of a dynamic and inclusive team, we encourage you to apply for this exciting opportunity.

1. Manage and resolve queries related to Foreign Currency Restrictions and Capital Outflows for clients.
2. Ensure compliance with regulatory requirements and guidelines.
3. Conduct thorough research and analysis to accurately address client inquiries.
4. Communicate effectively with clients and internal teams to provide timely and accurate responses to queries.
5. Collaborate with other team members to develop and implement efficient processes for resolving queries.
6. Keep up-to-date with relevant financial markets and regulations to provide accurate and up-to-date information to clients.
7. Maintain a high level of professionalism and confidentiality when handling sensitive client information.
8. Identify and escalate any potential risks or concerns regarding compliance or client satisfaction.
9. Provide exceptional customer service and build strong relationships with clients.
10. Assist in training and mentoring new team members.
11. Collaborate with cross-functional teams to improve overall client experience and resolution process.
12. Proactively identify areas for process improvement and suggest innovative solutions.
13. Uphold the company's values and contribute to a positive and inclusive work environment.
14. Continuously develop and improve knowledge of financial markets, regulations, and industry best practices.

According to JobzMall, the average salary range for a ISGM - FCRCO Query Resolution - Associate in New York, NY, USA is $65,000 to $85,000 per year. However, this may vary depending on the specific company, location, and level of experience of the individual.

Morgan Stanley provides investment banking products and services to its clients and customers including corporations, governments, financial institutions, and individuals. It operates through the following business segments: Institutional Securities, Wealth Management, and Investment Management. The Institutional Services segment provides financial advisory, capital-raising services, and related financing services on behalf of institutional investors.