Morgan Stanley

Client Service Associate

Morgan Stanley

Seattle, WA, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to Morgan Stanley, a leading global financial services firm with a rich history of over 85 years. We are currently seeking a highly motivated and dedicated individual to join our team as a Client Service Associate. As a Client Service Associate, you will have the opportunity to work with a diverse group of clients and provide them with exceptional service and support. If you are someone who is passionate about building relationships, has a strong attention to detail, and thrives in a fast-paced environment, then we encourage you to apply for this exciting opportunity. Join us and be a part of a dynamic team that is committed to delivering the best possible outcomes for our clients.

  1. Greet and welcome clients in a friendly and professional manner.
  2. Build and maintain strong relationships with clients.
  3. Provide exceptional service and support to clients.
  4. Act as a primary point of contact for client inquiries and concerns.
  5. Maintain accurate and up-to-date client records and files.
  6. Collaborate with team members to ensure efficient and effective client service.
  7. Assist clients with various transactions and account maintenance.
  8. Identify and anticipate client needs and proactively provide solutions.
  9. Keep abreast of industry trends and developments to better serve clients.
  10. Ensure compliance with all company policies and procedures.
  11. Handle confidential and sensitive client information with discretion.
  12. Communicate with clients via phone, email, and in-person meetings.
  13. Provide administrative support to financial advisors and other team members.
  14. Participate in team meetings and training sessions to enhance knowledge and skills.
  15. Uphold the company's reputation by providing excellent service to clients.
Where is this job?
This job is located at Seattle, WA, USA
Job Qualifications
  • Excellent Communication Skills: A Client Service Associate At Morgan Stanley Should Possess Exceptional Verbal And Written Communication Skills To Effectively Interact With Clients And Colleagues.

  • Financial Industry Knowledge: A Strong Understanding Of The Financial Industry, Including Investment Products, Market Trends, And Regulatory Requirements, Is Essential For A Client Service Associate At Morgan Stanley.

  • Customer Service Experience: Candidates Should Have A Track Record Of Providing Excellent Customer Service In Previous Roles. This Includes The Ability To Handle Client Inquiries And Resolve Issues In A Timely And Professional Manner.

  • Attention To Detail: In The Financial Industry, Accuracy Is Crucial. A Client Service Associate At Morgan Stanley Should Have A Keen Eye For Detail To Ensure All Client Information And Transactions Are Recorded Accurately.

  • Team Player: The Ability To Work Collaboratively With Colleagues And Support Team Members Is Essential For Success In This Role. A Client Service Associate Should Be Able To Thrive In A Fast-Paced, Team-Oriented Environment At Morgan Stanley.

Required Skills
  • Communication Skills

  • Data Analysis

  • Time Management

  • Attention to detail

  • customer service

  • Relationship Management

  • Sales Support

  • Teamwork

  • Problem-Solving

  • Client Retention

  • Financial Knowledge

  • Organ

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Decision-making

Compensation

According to JobzMall, the average salary range for a Client Service Associate in Seattle, WA, USA is between $50,000-$65,000 per year. This can vary depending on the specific company, location, and level of experience of the individual. Some companies may also offer bonuses or commission as part of the compensation package for this role.

Additional Information
Morgan Stanley is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 30th, 2024
Apply BeforeAugust 19th, 2025
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About Morgan Stanley

Morgan Stanley provides investment banking products and services to its clients and customers including corporations, governments, financial institutions, and individuals. It operates through the following business segments: Institutional Securities, Wealth Management, and Investment Management. The Institutional Services segment provides financial advisory, capital-raising services, and related financing services on behalf of institutional investors.

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