Morgan Stanley

Client Service Associate

Morgan Stanley

San Jose, CA, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you passionate about building relationships and providing exceptional client service? Do you thrive in a fast-paced, dynamic environment? Morgan Stanley is seeking a highly motivated and customer-oriented individual to join our team as a Client Service Associate. As the first point of contact for our clients, you will play a crucial role in delivering a world-class experience and helping them achieve their financial goals. If you have excellent communication skills, strong attention to detail, and a desire to work in the financial industry, we want to hear from you!

  1. Develop and maintain strong relationships with clients by providing excellent customer service.
  2. Serve as the first point of contact for clients, answering inquiries and addressing concerns in a timely and professional manner.
  3. Collaborate with financial advisors and other team members to ensure clients' financial needs are met.
  4. Proactively identify opportunities to enhance the client experience and make recommendations for improvement.
  5. Manage and maintain client information and records in a confidential and organized manner.
  6. Stay up-to-date on industry trends and changes to effectively communicate information to clients.
  7. Assist with client onboarding and account opening processes.
  8. Handle client transactions accurately and efficiently.
  9. Communicate and coordinate with internal departments to resolve client issues.
  10. Maintain a positive and professional attitude at all times to represent the company's brand and values.
Where is this job?
This job is located at San Jose, CA, USA
Job Qualifications
  • Excellent Communication And Interpersonal Skills.

  • Strong Understanding Of Financial Markets And Investment Products.

  • Minimum Of 2 Years Of Experience In Client-Facing Roles Within The Financial Services Industry.

  • Proficiency In Microsoft Office And Crm Software.

  • Bachelor's Degree In Business, Finance, Economics, Or Related Field.

Required Skills
  • Communication Skills

  • Time Management

  • Analytical skills

  • Multitasking

  • Attention to detail

  • customer service

  • Relationship Building

  • Teamwork

  • Sales skills

  • Financial Knowledge

  • Problem-Solving Abilities

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Organization

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Client Service Associate in San Jose, CA, USA is $40,000 - $70,000 per year. This range can vary depending on the specific job duties, experience level, and the company. Some companies may offer higher salaries for experienced Client Service Associates or for those with specialized skills or certifications. Additionally, factors such as location, industry, and company size can also impact salary range. It is important to research the specific job and company to get a more accurate salary estimate.

Additional Information
Morgan Stanley is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 23rd, 2025
Apply BeforeOctober 28th, 2025
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About Morgan Stanley

Morgan Stanley provides investment banking products and services to its clients and customers including corporations, governments, financial institutions, and individuals. It operates through the following business segments: Institutional Securities, Wealth Management, and Investment Management. The Institutional Services segment provides financial advisory, capital-raising services, and related financing services on behalf of institutional investors.

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