Hospitality Services Representative

Miriam Hospital is seeking a highly motivated and customer-service oriented individual to join our team as a Hospitality Services Representative. The successful candidate must have the passion and commitment to provide exceptional service to all guests, patients, and visitors. The ideal individual should possess excellent communication, organizational, and customer service skills, have a strong work ethic and be dedicated to providing quality service. If you are a friendly, reliable, and professional person who enjoys working in a fast-paced environment, this position may be the right fit for you!

Responsibilities:

1. Greet and welcome guests, patients, and visitors in a polite, professional, and friendly manner.
2. Ensure that all guest issues are addressed in a timely manner.
3. Monitor and maintain the cleanliness and order of the hospitality services area.
4. Assist with the organization and setup of events, meetings, and conferences.
5. Track and manage supplies and inventory.
6. Handle customer inquiries and complaints in a professional and courteous manner.
7. Utilize customer service and problem solving skills to resolve guest issues.
8. Collaborate with other departments to ensure quality service is provided to all guests.
9. Maintain accurate records of customer interactions and transactions.
10. Provide guidance and assistance to new staff members.

According to JobzMall, the average salary range for a Hospitality Services Representative in Providence, RI, USA is between $23,800 and $44,000. This range varies depending on experience, qualifications, and other factors. The median salary for a Hospitality Services Representative in Providence, RI, USA is $34,000.

The Miriam Hospital in Rhode Island provides medical and mental health care, including orthopedics, cardiac care, HIV/AIDS care and robotic surgery.